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The print heads on this printer are integrated to the cartridges. I would check the inside of the cartridge caddy, and make sure that all of the gold contact pins are exposed, not looking damaged, and that there are no tears on the film it is connected with. If you notice anything shady with that film, you want to do an RMA (Return to Merchant Authorization) so you can get a replacement,
Canon offers a 1 year upgrade warranty with all of its printers, which very few people use or pay attention to. This means that if you did not void this warranty by using remanufactured cartridges or freaked out the chips on genuine ones by refilling past 1200 prints, you will actually get the newest model (currently the Canon MP140)