Question about Kenmore Washing Machines
It was not draining so i found a youtube video that recommended removing front panel and checking the filter. It also told me to tilt the washer to avoid spilling water. We tilted it but it was too hard to tilt and try to clear filter at same time so instead, I was able to clear the filter and used a shop vac to suction the water to prevent it from flooding out. That fixed the draining problem. But now because it was tilted something happened that the drum is off track; It still spins but not freely like before. How do I get it back on track? There was no problem with it before we tilted the washer.
Posted by Anonymous on
I don't know what you mean by off track,but if the washer is noisy in the spin cycle you have a broken spider gear, how far did you tilt it,i never heard of that,you put some towels down,loosen the middle of the pump and when the water starts to come out you use a shop vac to catch the water,you don't want to tilt it because if something is in the pump you don't want it to slide back inside the hose you want it out,you can take the top off and there are two springs one on each side that holds up the tub and hooks onto the side of the frame or you might have damaged one of the shocks on the bottom,these are the things i would check but if it's loud in the spin the spider gear is broken from overloading and using to much soap,if you have an oder in the washer that's also from the soap,the metal on the gear is soft and the soap eats at it.if it's the gear you'd be better off getting a new washer,it's a big repair and expensive.hope this helps
Posted on Sep 30, 2017
Testimonial: "the two springs on the tub are attached and everything looks good so there is something wrong inside the tub.I am not sure where the spider gear is to check it but i am not having issues with using too much soap or overloading. This basket was fine until it was tilted. ugh"
SOURCE: Kenmore Elite HE3 washer
I found when mine doesn't drain there is a sock blocking the drain holes. Open the door and pull out the rubber gasket at the bottoma nd there should be around a half a dozen holes. Good luck!
Posted on Feb 21, 2008
SOURCE: Kenmore Oasis HE won't drain
I had the exact same problem last night.
Here is what I did and it fixed it with NO PARTS or SERVICE CALL.
First, I took the drain hose and Blew through it with my mouth... I got air bubbles to come up in the wash bason, this told me the drain pump and hoses were not "Clogged"..
Next I took a shop vac and a 5 gallon bucket and used the vac to **** on the drain hose to start a siphon into the bucket...worked like a champ... I had it drained in less than 3 mins....
I Took the back cover off and then the drain pump off and took the 4-5 screws out of the mounting bracket and took the pump cover off.
What i found when I did this was that there was a VERY SMALL FLAT ROCK stuck between the impellor and the pump casing.
WIth a small screw driver I flicked out the rock and the impellor was free again... HOWEVER, When you do this, the impellor will turn half way and stop... half way and stop, half way and stop...etc.........IT WILL NOT SPIN FREELY like a top. When the motor is still attached to the pump, the armiture in the motor still gives reisitance to the impellor...This I PRESUME this to be normal..
I ended up putting it ALL back together except the back cover to test it...I turned it to a wash cycle and let it run for a few mins. Then i hit stop twice to cancel that wash request. Then i started a second wash cycle and the drain pump kicked right on to drain the water left in the basin from the first test wash..... So far she's purring like a kitten..... Fingers Crossed of course...
Posted on May 18, 2008
The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.
LG themselves have some information on this error code..
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Posted on Sep 18, 2010
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