Question about Kenmore Washing Machines

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Kenmore elite HE 4t washer model 110.45088400. drum is not on track. How do i get it back on track? There is also now a sound like something is loose, maybe the counterweight?

It was not draining so i found a youtube video that recommended removing front panel and checking the filter. It also told me to tilt the washer to avoid spilling water. We tilted it but it was too hard to tilt and try to clear filter at same time so instead, I was able to clear the filter and used a shop vac to suction the water to prevent it from flooding out. That fixed the draining problem. But now because it was tilted something happened that the drum is off track; It still spins but not freely like before. How do I get it back on track? There was no problem with it before we tilted the washer.

Posted by Anonymous on

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1 Answer

Sal De

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  • Kenmore Master
  • 2,699 Answers

I don't know what you mean by off track,but if the washer is noisy in the spin cycle you have a broken spider gear, how far did you tilt it,i never heard of that,you put some towels down,loosen the middle of the pump and when the water starts to come out you use a shop vac to catch the water,you don't want to tilt it because if something is in the pump you don't want it to slide back inside the hose you want it out,you can take the top off and there are two springs one on each side that holds up the tub and hooks onto the side of the frame or you might have damaged one of the shocks on the bottom,these are the things i would check but if it's loud in the spin the spider gear is broken from overloading and using to much soap,if you have an oder in the washer that's also from the soap,the metal on the gear is soft and the soap eats at it.if it's the gear you'd be better off getting a new washer,it's a big repair and expensive.hope this helps

Posted on Sep 30, 2017

Testimonial: "the two springs on the tub are attached and everything looks good so there is something wrong inside the tub.I am not sure where the spider gear is to check it but i am not having issues with using too much soap or overloading. This basket was fine until it was tilted. ugh"

  • 12 more comments 
  • Anonymous Sep 30, 2017

    i took the back and top off the washer and everything looks good as far as belt and pulley go. Looking at the diagram that came with the washer, it is the basket (i was incorrectly calling that the tub)that does not spin freely inside the tub. I guess I have to take the tub apart? If there is anyway to push it into place without taking it completely apart, please advise.

  • Sal De Oct 01, 2017

    no,the thing that will happen to all these washers is the spider gear will rot,if you look in the tub on most front loaders you'll see a piece sign on the back wall of the tub,that's where the gear is,it'e three arms and a shaft comes off the center of it that holds the pulley on for the rear belt,go here and you can see ithttps://www.searspartsdirect.com/part-nu...
    the problem is it's so much work and the part is expensive it would just be worth replacing the washer,sears want over 600 dollars for the part,it's the whole chrome inside tub or as they call it the spin basket,it just doesn't make sense to do this job more so if the washer is older because the average machine lasts 6 to 12 years,not like the older washers that would last 20 to 30 years.good luck,you'll know if it's the gear,put it in high spin,if you hear like metal kind of like a coin is in there the gear just started to fall apart,if it's noisy then it's gone,that's the easiest way to check it and the tub might be hard to turn

  • Sal De Oct 01, 2017

    https://www.youtube.com/watch?v=0uDQaHiE...

  • Sal De Oct 01, 2017

    this is what it looks like and you can see everything has to come apart just to get into this parthttps://www.youtube.com/watch?v=0uDQaHiE...

  • Sal De Oct 01, 2017

    one more thing when you cleaned the pump did you see pieces of the gear,it kind of looks like black pieces of stone or black sand depending on how bad it is,i've found this in cleanout before,

  • Sal De Oct 01, 2017

    https://www.youtube.com/watch?v=oaV8vPnV...

  • Anonymous Oct 02, 2017

    when i cleaned out the drain (the first repair when i took front off and opened white lid) i did find what looked like gravel. A good amount of it.

  • Anonymous Oct 02, 2017

    It appears sears has a lifetime warranty on the basket, which is the $600 part. Will that part include the part that wore away? I do believe you are correct with what happened. When I turn on washer it sounds like there is a stone loose in between basket and drum. so it must be another piece of the gear.

  • Anonymous Oct 02, 2017

    Thank you for the youtube video. i used the line on the dispenser to measure detergent. I will have to see if it is more than a tablespoon.

  • Sal De Oct 02, 2017

    no problem,one more thing to check and i don't know if your machine is included but there are some class action lawsuits out there for this problem so giving whirlpool or sears a call if that's who you bought it from a call might be well worth it,ken more doesn't make anything you can only tell by the model number who makes it,like yours is 110 that's whirlpool,say if it's 417 that's frigidaire,so watch out when you by something with the kenmore name you might end up with an lg or samsung product.good luck with your washer and i hope i helped you out somehow with this.

  • Sal De Oct 02, 2017

    yes the part will come with the spin basket,go here and you can see it,it's the part with the three arms and shaft attached to the baskethttps://www.searspartsdirect.com/part-nu...

  • Anonymous Oct 18, 2017

    ok so here is an update that i hope helps anyone with the same problem. I paid the $100 for the Sears representative to come out and tell me that the repair would require 2 guys, take 2 hours and cost $1800 less the cost of the part covered under lifetime warranty (basket ~$600) I of course thought absolutely not; i will buy a new washer; but then I asked if I could just have the covered part and I would do the labor myself. I already had disassembled everything. I just needed help to get the tub out. My boyfriend and I were able to get the tub out, remove the old basket. We thought based on youtube videos that the bearings would need replacement but they were fine. We also did not replace the tub which was recommended by Sears guy. It was really just the breakdown of the spider that was the problem. We reassembled the washer and it was working fine now and I only had to pay the $100. Thank you Sal for all your advice.

  • Sal De Oct 21, 2017

    i.m very happy for you and great job,thanks for writing back and am glad everything worked out for you,1800 bucks are they nuts,they should honer their product and fix it for nothing ya right lol

  • Sal De Oct 21, 2017

    https://www.treehugger.com/corporate-res...

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: Kenmore Elite HE3 washer

I found when mine doesn't drain there is a sock blocking the drain holes. Open the door and pull out the rubber gasket at the bottoma nd there should be around a half a dozen holes. Good luck!

Posted on Feb 21, 2008

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Anonymous

  • 1028 Answers

SOURCE: Washer drum tilted

if possible change all three ..probaby right rear but others may now be stretched

Posted on May 02, 2008

Anonymous

  • 1 Answer

SOURCE: Kenmore Oasis HE won't drain

I had the exact same problem last night.

Here is what I did and it fixed it with NO PARTS or SERVICE CALL.

First, I took the drain hose and Blew through it with my mouth... I got air bubbles to come up in the wash bason, this told me the drain pump and hoses were not "Clogged"..

Next I took a shop vac and a 5 gallon bucket and used the vac to **** on the drain hose to start a siphon into the bucket...worked like a champ... I had it drained in less than 3 mins....

I Took the back cover off and then the drain pump off and took the 4-5 screws out of the mounting bracket and took the pump cover off.

What i found when I did this was that there was a VERY SMALL FLAT ROCK stuck between the impellor and the pump casing.

WIth a small screw driver I flicked out the rock and the impellor was free again... HOWEVER, When you do this, the impellor will turn half way and stop... half way and stop, half way and stop...etc.........IT WILL NOT SPIN FREELY like a top. When the motor is still attached to the pump, the armiture in the motor still gives reisitance to the impellor...This I PRESUME this to be normal..

I ended up putting it ALL back together except the back cover to test it...I turned it to a wash cycle and let it run for a few mins. Then i hit stop twice to cancel that wash request. Then i started a second wash cycle and the drain pump kicked right on to drain the water left in the basin from the first test wash..... So far she's purring like a kitten..... Fingers Crossed of course...

Posted on May 18, 2008

blueextc3221

blueextc3221

  • 15935 Answers

SOURCE: getting the OE error message on LG Tromm

The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 18, 2010

SOURCE: Kenmore Elite HE4t washer won't spin

What does the S2 code stand for on a he4t washer

Posted on Oct 07, 2012

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1 Answer

Replace washer spin basket kenmore elite 110


sounds like a bad bearing on the rear of the tub. If you remove the rear access panel you will see a large pulley and belt. That attaches to the inner drum (basket) and spins it. It floats on a bearing just behind the pulley. If the bearing is bad then you will be able to move it up and down about .25 to.50 of an inch.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

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Clothes Washer Will Not Drain


My front loading clothes washer wasn't draining properly, it wouldn't complete the cycle, and the clothes would come out still sopping wet.

We found that the problem was the filter located next to the water pump. It prevents large items from entering the water pump and causing severe damage to the pump.

To access the filter on my Whirlpool machine I had to remove the top panel, the front control panel, remove the door gasket from the front panel, and then remove the front panel. On some models all that is needed is to remove a panel on the bottom-front of the machine. (I wish mine was like that!)

This video I did on it might help you understand what to look for.
I imagine that a top loading clothes washer has a similar pre-filter.

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Take the power plug off the wall. Be prepared for a lot of water before attempting the following. It doesn't spin because the unit is not draining water. It will not spin with water in it - must drain first. Check drain hose for kink,check exit pipe for blockage. Remove the front access panel, bottom front, screws beneath; if you find a pipe there with a cap -this is for draining water. Could be your "coin trap assembly" is blocked, therefore not allowing all the water to pump out. Remove the clamp (or unscrew) that connects the trap assembly to the pump and clean it out.
If helped pl say so.

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How does the NTC Sensor on my Kenmore Elite HE 4t come out?


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I have a Kenmore frontload washer model number 48112. I believe the drain is clogged. How do remove the front panel to access the drain pump?


First, unplug the washer and turn off the water. Get a small block of wood (about 6 inches high). Pull washer away from wall. Tilt back and place wood block under washer. This will allow you to access the 3 bolts on the bottom of the kick plate. Using a 1/4" socket, remove the bolts and set aside. Pull kick plate down. The drain pump is conveniently located in the front on the right hand side. Before proceeding, grab a garbage bag with no holes in it. You will use this to catch the water that will come out when you unscrew the filter. Place garbage bag under filter housing. Make sure to use one hand to keep the bag in contact with the filter housing (or ask your wife, kid, neighbor, etc to help with this) while unscrewing the filter in a counter clockwise direction. It will be difficult to turn due to the o-ring. Be patient. Turn it slowly. Water will start to come out as the filter is loosened. You may want to pause at this point and let the water drain. BEWARE! The will most likely have an offensive odor to it. Once all the water has drained, you can finish unscrewing filter and find your reward. I found a key, necklace, coins (mostly dimes), drill bit, nylons and lint. Be sure to clean the filter and housing with a bleach solution or vinegar solution before replacing filter. When replacing filter, be sure that it is tightened all the way down. If not properly tightened, the washer may leak when in use. Put kick plate back on and secure with the 3 bolts. Tilt back and remove wood block. Plug washer back in and turn on water. I would recommend running a clean cycle before using.

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1 Answer

Error code F-21


F21 Long drain Possible cause: Clogged filter, clogged/failed pump.

1) Removing the front panel just under the washer door can be tricky, it is secured underneath by 3 1/4" hex screws, you may need a special hex driver or ratchet to remove (can get at home Depot for $4)
2) Make sure you check the tubing from the drum and out to the drain they can be clogged to
3) Twist open drain filter slowly, water will come out so put a heavy duty garbage bag underneath to catch water
4) When replacing filter make sure to line up notch at the top of filter with the groove inside and then slowly screw clockwise back in until tight
5)Make sure to replace front cover tightly, there is a drip fuse that won't let the washer run unless front cover is back on.

Socks are the most common thing you can found.

http://www.youtube.com/watch?v=qQTvBSnEWsI

Check the above video it can be helpful.

May 30, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Halfway through the cycle, the machine stops and a code F21 comes up. What does this mean? What needs to be done?


F21 Long drain Possible cause: Clogged filter, clogged/failed pump.

1) Removing the front panel just under the washer door can be tricky, it is secured underneath by 3 1/4" hex screws, you may need a special hex driver or ratchet to remove (can get at home Depot for $4)
2) Make sure you check the tubing from the drum and out to the drain they can be clogged to
3) Twist open drain filter slowly, water will come out so put a heavy duty garbage bag underneath to catch water
4) When replacing filter make sure to line up notch at the top of filter with the groove inside and then slowly screw clockwise back in until tight
5)Make sure to replace front cover tightly, there is a drip fuse that won't let the washer run unless front cover is back on.

Socks are the most common thing you can found.

http://www.youtube.com/watch?v=qQTvBSnEWsI

Check the above video it can be helpful.

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Don't finish the load then flashes code F21


F21 Long drain Possible cause: Clogged filter, clogged/failed pump.

1) Removing the front panel just under the washer door can be tricky, it is secured underneath by 3 1/4" hex screws, you may need a special hex driver or ratchet to remove (can get at home Depot for $4)
2) Make sure you check the tubing from the drum and out to the drain they can be clogged to
3) Twist open drain filter slowly, water will come out so put a heavy duty garbage bag underneath to catch water
4) When replacing filter make sure to line up notch at the top of filter with the groove inside and then slowly screw clockwise back in until tight
5)Make sure to replace front cover tightly, there is a drip fuse that won't let the washer run unless front cover is back on.

Socks are the most common thing you can found.

http://www.youtube.com/watch?v=qQTvBSnEWsI

Check the above video it can be helpful.

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Where?s the filter on my GE WSXH208A Front Loader? Thank you beltronic205 (GE WSXH208A Front Loader won?t drain). I drained the tub by lowering the drain hose as suggested. But where is the filter, what...


There is no acutal filter on this unit...You cab remove the back panel to access the drain pump ...Or tilt the washer back and access it from the bottom...Remove the drain hose from tub to drain pump...(careful of flow of water from tub)...Check the hose for any blockage...If no blockage then your pump is bad..

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