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Make sure the app is installed. Just select it and it should open. If not, open Amazon first, then exit Amazon, they try opening Netflix. If that doesn't work try doing a firmware upgrade on your TV. If you don't have a way to install the Netflix app and you have a laptop, attach an HDMI cable from your laptop to the TV and access Netflix from your laptop.
I did the smart thing and switched over to a Sony XBR4 Bravia 52" LCD TV 1080p HD at a reduced price (Approximately $2800 from Amazon.com!). My Hitachi cost me about $ 3600 at a Circuit City Store. Therefore, no Hitachi products for me and not from CircuitCity, since, CircuitCity asked for $4000 for the same Sony TV, I bought from Amazon, which included delivery and installation. CircuitCity would add another $80 for delivery.
Hitachi's are nothing but trouble. Take a write-off and just move on. I still have not decided what to do with my Hitachi maybe I will let Salvation Army deal with it.
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