Question about Acer Televison & Video

Open Question

Remove loose DVD from my Acer XC-704G desktop tower. Opened disk tray Put DVD in and closed door. Disk fell off holder and unable t shake out. Any ideas?

Posted by Thomas Bartlett on

Ad

4 Related Answers

Anonymous

  • 814 Answers

SOURCE: Philips DVP 5992 DVD player disk tray opens without a disk

You can call Phillips customer support at this telephone number 1-888-744-5477. Tell them while using the disc player the unit failed to eject the disc and ask the for a way to solve the problem. It is best to talk to them in this case as the solution will involve a opening of the unit to figure out what has malfunctioned to cause this problem. I hope this information helps you with your problem.

Posted on Jun 02, 2009

Ad

Anonymous

  • 1 Answer

SOURCE: DVD Player tray Door Continues to Open

I had this problem and it turned out to be the gears on the door drive. There are two gears, one that engages the rack on the tray and one that has a slot that drives the clamping action to hold the DVD. These two gears were misaligned by one tooth. This prevented the gear with the slot from turning freely after the door was closed.
To fix it I had to take out the tray assembly, disasemble it, and reassemble it with the gears properly aligned. You need to remove the top and back of the case. Then take out two screws at the rear of the tray assembly and three screws on the circuit board attached to the tray assembly. Unplug the connections to that board. Slide out the tray assembly. Now you can pop the top off of the tray assembly by pulling out two tabs and sliding the top toward the rear. Now you can get to the gears to adjust them. The slotted gear should be able to turn freely for about 1/4 turn when the tray is closed. Make sure the pin on the clamping part is in the slot when you reassemble it.

Posted on Sep 10, 2009

Ad
supertech6

John Street

  • 513 Answers

SOURCE: my ACER tower DVD disk tray is stuck.

Considering the low price of a DVD drive, I would just replace it. It sounds like the tray has been bashed, maybe by a leg or object dropped on it?
The emergency hole is likely on the side of the drive inside the case. If you have no experience changing a DVD drive, ask a friend for help. DVD drive installation is covered on the web. It is pretty easy. Just unplug the power first!

Posted on Apr 02, 2010

emissionwiz

Marvin

  • 85239 Answers

SOURCE: sony cfd 646 - cannot open disk tray

Some have a tiny hole in the tray front to manually release it/push the tray open.

Posted on Dec 20, 2016

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cd is loose inside sytem


yikes! ive had that happen to me once before because i was moving my xbox around a lot and had the disk inside. and when i opened it, the disk didnt come with it. i closed the tray and opened again and the game resetted back into the tray. never again will i move any console with a disk in it again!

Jan 21, 2012 | Microsoft Xbox 360 Console

1 Answer

Cd dvd drive won't open. cd was shattered inside.


Look for a small pinhole just under the tray door. This is the manual release for the dvd tray.

Just insert a long needle like object into the hole about 2 or 3 inches and push.

This should pop out the tray.
You should then be able to remove the shattered pieces of disk. If the drive tray does not function normally after removing the disk pieces you may have to remove the drive entiirely from the case in order to shake out the smaller bits. If the problem persists after that, you may have to remove the metal case from the drive itself and clean it out or it may just be time for a new drive.

Good luck and please comment back if this was helpful and with how you make out.

Jan 30, 2011 | Gateway GT5428 PC Desktop

1 Answer

Using Windows Vista on Dell Dimension Desktop: Windows Explorer does not show a DVD drive. The eject-close button does not extend or retract the disk tray. I have opened the tray manually with a...


try method 5 listed on this site:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/larry_1fe25e09c54eece2

May 22, 2017 | Dell Dimension E521 PC Desktop

1 Answer

My ACER tower DVD disk tray is stuck.


Considering the low price of a DVD drive, I would just replace it. It sounds like the tray has been bashed, maybe by a leg or object dropped on it?
The emergency hole is likely on the side of the drive inside the case. If you have no experience changing a DVD drive, ask a friend for help. DVD drive installation is covered on the web. It is pretty easy. Just unplug the power first!

Apr 02, 2010 | Microsoft Windows Vista Home Premium with...

1 Answer

A dvd is stuck the door wont open


Remove the top cover.

There will be several screws holding the top on. Remove all and slip the top cover backward to remove.

This will expose the internal system. You will see the disk inside under the laser disk reader.]

You will see a gear the drives the sliding disk holder/loader. This is the part you see come out of the door onto which you place the ****. Roll the gear with your finger and the holder will move. Keep going and the disk will come out as normal. Remove the disk and try to plug the unit in and press the close button. The unit may close as per usual. If not rotate the gear again until the holder goes full back inside. Again try to plug in and press open. It may start working. If not is had problems.

Hope this helps

Mar 08, 2010 | Symphonic WF803 DVD Player/VCR

1 Answer

Disk stuck in Koss c928. DVD powers up and says waiting. How do I get the disk out and how do I reset unit


There should be a small hole on the door of the disk tray. insert a paper clip in the hole to manually open the disk tray. remove the disk and see if the tray will open and close normally. If it does put another disk in and see if all is well. If not I would have a repair center look at it.

Jan 31, 2010 | Koss C928 System

2 Answers

The DVD door does not open and there is no DVD in the holder.


To get the tray out for inspection try straightening a paperclip. On the face of most disk players there is a small hole. Push the paper clip into the hole, and the disk tray should release. Pull the tray out to it's full extension. Power being on or off is immaterial. Hope this help.


Read Ya,
Z

Jan 01, 2010 | Lite On LVC-9016G DVD Recorder/VCR

5 Answers

Disc door will not open


Open the unit and remove the DVD manually. The magnet that holds the DVD in place is stuck to the top cover.

Nov 29, 2007 | Lite On LVW-5005 DVD Recorder

5 Answers

Sylvania DVC850C DVD Player


its inside on the play rack or inside om the disc storage platform.. Nowgetting these bugger sout csn be more harmfull then good so if you ca=nt ubnplug the unit and plug back in and then the unit resets My advice would be to let a pro get them out for ya as I've seen a consumer get out a disk and csuse at least double the damage that cause the stuck disk.

Apr 08, 2006 | Sylvania DVC850C DVD Player/VCR

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

48 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Televison & Video Experts

Marvin
Marvin

Level 3 Expert

85239 Answers

Paul Bade

Level 3 Expert

1666 Answers

Harrie

Level 3 Expert

6740 Answers

Are you an Acer Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...