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My Asus RT-AC3100 stopped allowing 2.4G connections. The network is there but just says can't connect. 5 G works.

I have upgraded the firmware, downgraded the firmware reset the modem and even tried Merlin software. Set the channel to fixed. Still will not connect. Any ideas?

Posted by Paul Sturgis on

  • Kenny
    Kenny Sep 25, 2017

    Hi Paul Sturgis, I want to help you with your question, but I need more information from you. Can you please add details in the comment box?


5 Related Answers


  • 21 Answers

SOURCE: Limited or No Connectivity

are you running windows xp or vista? if so make sure that your DHCP service is running, and also make sure your IP address is configured to "obtain automatically" if your router is configured to do just that. Otherwise I would say: 1 - upgrade firmware 2 - make sure everything is configured correctly on router and pc (I suggest making same as other computers connected) 3 - uninstall and reinstall your network adapter or install newer drivers for network adapter. 4 - your router is bogged down due to the fact there is more than one computer connecting to it. It may not be built to work well with more than 1 pc, even though it is capable. 5 - your router is not within good strength connection of your pc. - i can help you more if you give me more information and try the things listed above. but be careful when screwing around on the router settings, you could click something causing everything to stop working.

Posted on Jun 19, 2007


  • 1 Answer

SOURCE: WGR614 Drops Connection To Internet

disable the DHCP server in the WGR. It worked for me. Try downloading newer firmware version something like ...23

Posted on Dec 16, 2007

Pritpal Sing

  • 8 Answers

SOURCE: TP-LINK WR642G Problems with wireless connection.

Is your wlan & internet light lit?

Posted on Sep 09, 2008


  • 1 Answer

SOURCE: zyxel router connection problem

i have zyxel router for last six months it worked fine for few months but after that it start droping conection regularly after every 2 to 3 minutes .then i send it in warranty but they send it without repair as they told me that for voice you need some nice router like netgear ot
this is my experience with zyxel ..before i use netgear and belkin i never have any problem with them...

Posted on Jan 18, 2010


  • 2 Answers

SOURCE: Hi I am using ASUS router

My asus rtg32 wifi wireless router is not getting connected to net. It shows connected (router with laptop) but its not connecting to net. I am not able to openany site. I m using BSNL connection. It shows no internet access.\r\n
Please suggest me what to do, what procedure to follow. Mine is windows 7 , 32bit OS

Posted on Feb 09, 2011

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When you log into the management interface? Are you able to go into the settings for the 'wireless?' Does it give you a status? What about firmware version? Sometimes updating the firmware can fix things. Let me know if you need additional help with that. You can view the support page for your router here:

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I'm having the same issue with the same router and printer (mine is CLP-300/XXA).
At first when I try t print a pdf file or an image or any text/word document file with pictures/images I get an SPL-C error.
I have upgraded the firmware and it worked great on my laptop! Then, I tried to install the printer driver on my desktop, but now none of them work correctly.

Still not solved, but here are some suggestions:
1. Try to upgrade the firmware. 2. Try to install the original samsung printer driver 3.0.1
3. If it didn't work try to install the updated driver 3.0.4 4. If it didn't work try to install the Universal Printer Driver
5. IMPORTANT: between uninstalling and installing driver, disconnect both printer and router A/C power adapter and try to reboot you PC after removing the previous driver!
I'm going to work on it and see if it works. The DD-WRT firmware solved the exact same problem on my previous RT-N13U router, but unfortunately DD-WRT doesn't support RT-N56U yet!
Note: I called ASUS and they told me that Samsung printers are not supported for printer sharing server :(

Hi, I have got RTG32 router installed for a small business (5-6 ) machines .From machines I can see and update router settings but I can't see internet line working from router. Internet is working...

Do you use a username and password provided by your ISP on the computer to connect to the internet? If yes, these need to be entered into the connection settings of the router. Are you connecting the internet line to the WAN port on the router? Did you install to your computer the ASUS utilities? Try the EZ Setup utility. You can download the manual from this link

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You might need to go into the setup on your router and be sure it is set to automatically give IP addresses to new devices.

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did you config the router as an access point?

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-- can you get online if you connect your computer directly to your modem?
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem. make sure your computer is directly connected to the router

Step 1: Shutdown the computer.
Step 2: reset the router while power on then Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and configure the router settings
Step 7: test the Internet connection.

if this still didnot work, upgrade the firmware of your router

Limited or No Connectivity

Yes, the wireless adapter can be fixed, by replacing the motherboard.
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