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We lost power to the kitchenaid freezer/fridge due to hurricane. Electric is now restored and the motor is running but neither side will cool. It's been two days. Help!

Posted by Cheryl budd on

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5 Related Answers

David Coomer

  • 1073 Answers

SOURCE: Kitchen Aid Superba side by side

check the relay on the compressor

Posted on May 16, 2008


Anonymous

  • 120 Answers

SOURCE: frigidaire frs26zrf

IS THE EVAPORATOR FAN INSIDE FREZZER WORKING AT ALL IF IS NOT WORKING THEN THERE IS NO AIR FLOW TO THE BOTTOM PART

Posted on Nov 10, 2008

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Anonymous

  • 525 Answers

SOURCE: KitchenAid Superba fridge section not cooling, freezer is cold.

You have done a good job of attempting to diagnose by process of elimination, but this is a more complex system. I have provided some links below to assist you in diagnosing your problem. Links courtesy of www.repairclinic.com.

1. Ascertain that the evaporator fan is operational. This may be controlled by the Door Switch, (No.4) and could cause the fan to be inoperable.
2. Ascertain that the Fresh Food compartment light goes off when door is closed.
3. The air diffuser may be faulty by not controlling the air flow from the freezer properly

Tip: Always maintain dual temperature control settings at equal or +/- 1 setting position.

How refrigerators work:
http://www.repairclinic.com/0088_4_3.asp

You will need to verify operation of the following components listed below:

1. Evaporator fan motor
2. Air diffuser assembly
3. Light switch for refrigerator/freezer light
4. Door switch

Click on the links to identify the parts listed

1.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di921541&PartID=921541

2.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di827263&PartID=827263

3.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di438889&PartID=438889

4.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di586519&PartID=586519

Parts breakdown diagram:
http://www.repairclinic.com/Refrigerator-Side-By-Side-Appliance-Diagram

Posted on Aug 13, 2009

mgprice

Mike Price

  • 744 Answers

SOURCE: The frdge side stopped cooling. the freezer side is fine - help!

Hi, With the information you supplied i'm going to assume there is an ice build up at the rear of the freezer. Your problem is going to be with your defrost system. I will also assume you have the ability to repair this yourself. This is going to be one of three problems with your refridgerator, 1st thing to do is remove shelfs and panel in the back of the freezer...you should see ice build up on the evaporator...don't worry get a hair dryer and melt the ice. Next locate the wires for the heater...using a multi meter test the heater for condinuity...if the heater is bad replace it, If the heater is good replace the defrost thermostat..the stat normally is a barrel looking part clipped onto the evaporator pipe. The last possible problem could be the evaporator fan, have you heard the fan running in the past few hours?..if you are not sure pull the panel out to where you can see fan and watch it over an hour to see if it turns. I have included links with pictures of what the parts you need to check are: http://romulusappliance.com/manufacturers/maytag/refrigerators/575432.JPG defrost stat http://www.hotekalliance.com/UploadFiles/2008627111553382.jpg heaters http://www.applianceblog.com/archives/EvapMotor1018185.jpg evap fan. Hope this helps. If you have any other questions please feel free to comment again. If you decide to get a repair guy in should not cost you any more then $120 - $200 depending on make/model/problem Good luck & thanks for using fixya! Mike p.s. please don't forget to rate this free solution.

Posted on Aug 18, 2009

sharedbyus2

  • 10 Answers

SOURCE: samsung SRS583HDP fridge not cooling. Side by side

Most likely the thermostat in the fridge, especially if it read 5 degrees until you reset it. Possibly the compressor in the fridge side as this fridge has twin cooling, or the circulating fan in the back of the fridge is frozen, which is a common problem as well.
Easiest things to try is to see if the fan is frozen and check if the fridge cooling is actually working. Turn off the fridge, remove the shelves, remove the 4 screws that hold in the bottom cover and the 2 screws that hold the water tank in. Cover should then come out a few inches. Reach behind and unplug the 2 plugs and pull out the cover. If the cover doesnt come out easily it may be glued to the back of the fridge by ice. Leave for a couple of hours and gently prize it off. Check for ice around the fan and that the fan spins freely. You could try sitting the cover inside the fridge, plug it in turn it back on for a few minutes (be careful) and then open the door and quickly look / listen to see if the fan is still spinning (it stops when you open the door). Leave the fridge off for a while until the ice disappears off the coils. Turn back on for half an hour. The coils should be icy again. Anything else call Samsung. If the deal in your country is the same as mine the fridge has a 2 year warranty but in the fine print the sealed compressor unit has five years on parts only. You could get the unit replaced for labour costs only. Check your warranty card.

Posted on May 05, 2011

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1 Answer

We lost electric to our KitchenAid refrigerator freezer due to hurricane. Electric has been restored and we can hear the motor running but it's not cooling. It's been two days.


That's tough, sorry about issues due to hurricane. Once power was restored, unit should've started with no issues. But I fear that an electrical surge might have taken out a weak component. If lights are working, fans working and control working, but no cooling, it could be the relay/overload on compressor. It could also be a control board that was damaged. It's just hard to say. I suggests to get a qualified service tech to look at. Good Luck

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Assuming that both freezer and refrigerator temperatures have risen and the humming sound that you heard was followed by a sudden click more than likely the start device on the compressor has gone bad. This is a common problem with all Whirlpool refrigerators (KitchenAid is Whirlpools top of the line product and suffers the same problem).

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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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have you check the fan inside the freezer? see if it is running.

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