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Carolyn Lieder Posted on Sep 11, 2017

Nortel Networks phone system says inactive feature when trying to go into voice mail

Voice mail does not work on our phone system this morning. It was okay before the weekend.

5 Related Answers

A

Anonymous

  • Posted on Apr 17, 2008

SOURCE: Changing the time on a Nortel networks phone

Feature **time (type out time on the dialpad.)

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A

Anonymous

  • Posted on Nov 20, 2008

SOURCE: Remote Voicemail - How do you do it T7316

Call the phone system.

When you hear the voicemail greeting,
Press "* *" (thats 2 stars)

then just like sitting in front of the phone.

consultel1

george peters

  • 860 Answers
  • Posted on Feb 09, 2009

SOURCE: How do i set up a voice mail greeting on my nortel phone?

bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.

Anonymous

  • 9 Answers
  • Posted on May 21, 2009

SOURCE: I have a Nortel T7208 can't change main greeting

to change the main greeting you need to get into admin programing F983 your also going to need a 7310 or 7324 or a T7316. You have to use the buttons under the LCD screen to navigate after getting into admin press AA
Press GRTG
Press GRTG again
and usually 1 is set for day
and 2 is set for night
press 1 then ok
Press REC.
Hope this helps

Anonymous

  • 2574 Answers
  • Posted on Feb 25, 2011

SOURCE: unlock Nortel t7316e voice mail.

Reset the voice-mail password.

Do so by first pressing

Function 985 (to view the mailbox number the phone is using)
Function 983
Log: 1020000 (or 120000, 10020000 1st is for 2 digit extensions 2nd is for 4 digit extensions)
Left Button (MBOX)
Right Button (CHG)
Enter Extension
Left Button (RESET)

This should reset the password to 0000, the steps maybe a little bit off depending on the software version installed on the phone system.

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Related Questions:

0helpful
1answer

When I press memory buttons on one particular telephone in our office they all dial reception. How do I fix this?

PDF]Telephone Features Programming Guide - Avaya Support

https://downloads.avaya.com/css/P8/documents/100142941 AvayaNORTEL NETWORKS is a trademark of Nortel Networks. ... All other trademarks and registered trademarks are the property of their ... One-line and two-line displays . ...Memory buttons . ... Call anomalies for telephones without line buttons . .... Select how you dial your calls . ... Receive a busy signal on an internal call .

Norstar How to program phone how to program voice mail ...

www.phonserv.com/1_PDF_user_guide_meridian_norstar_phone_syste...
Nortel Networks Meridian Norstar How to program voice mail phone feature codes ...Modular ICS KSU must be programmed with an M7310 or a M7324 telephone. ... Lift handset, press Voice Call key or press the Feature button, then press 66 2. .... At the LOG: prompt, enter your mailbox#(extension #. and your password all ...

[PDF]N QRTEL NORSTAR


0helpful
1answer

Locked out of Nortel t7316 every time you press feature and #983 or 985 it displays inactive feature.

F983 and F985 are voice mail access feature codes. Try rebooting your voice mail system to see if the unit recovers. There is no switch so you will need to unplug the power to the VMS to reboot.
0helpful
2answers

Messaging is inactive on all lines after push functions button and enter 981

Hi. Inactive feature often means that there's a problem with your connection to the call pilot. Do you have lights on your call pilot? Did you assign a mailbox to the extension you're working on? Did you remember to connect the call pilot to a station port?
0helpful
1answer

Unable to access voicemail feature inactive

This means the system can no longer communicate with the voice mail. You can try to locate the voice mail and power cycle the unit to resolve the issue, If you still get inactive feature after the reboot you will need to replace the vms.
0helpful
3answers

Norstar M7310 all features inactive

I have been asked to advise, but sadly I am totally ignorant of the product,or its likely method of operation.

I wish you well, and I'm sorry that I cannot help or assist.

robert
0helpful
1answer

Admin nortel i can't access the adminstrative programming. i enter feature 983 and it says "inactive feature". how can i fix it to where i can set up a new mailbox?

If you are getting inactive feature when entering feature 983 the phone system and voice mail unit are not communicating. This usually requires a power reset to clear. Or the voice mail unit is in trouble and a vendor needs to be called.
0helpful
1answer

How can I activate feature 981

Press FEATURE (above the HOLD key on old sets or the Nortel Symbol on the new sets)
Then press 981 on the dial pad.

If states "Inactive when done then your voice mail system is down or the feature code was changed, either way if you do have voice mail then call your tech in to check the system right away.
0helpful
1answer

I can't log into my Nortel vm account

Change the administrator password by pressing Feature 985 dial 9 even though it is not listed as an option. The display will show Pswd: dial 73738767793. The display will show Reset pswd? Press YES. Now you can log into the voice mail system administrator using Feature 983 and the password 1020000 if you have 3 digit extension numbers. Add or delete the 0 between the 1 & 2 depending if you have 2 digit or 4 digit extension numbers.
85helpful
2answers

How do i set up a voice mail greeting on my nortel phone?

bodell,
The short version of getting to your greeting is:
Feature 981 or open voicemail key
your password
"8"for admin
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.
1helpful
1answer

Enabeling voicmail

Call in a pro, sounds like the voicemail either took a ****, or just needs rebooting.
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