Computers & Internet Logo

Related Topics:

Posted on Jul 28, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hp compaq nx8220 - Administrator password cannot be reset

Hi

I have hp compaq nx8220.
recetly it started freezing on start screen with message F10 = BOOT ROM BASED , googling on this I determined that the cmos battery was out of order so I replaced it. Now when I try to boot it does not recognize the RAM any more. When I try to access the Setup BIOS panel it asks me for Administrator Password even though I have never set one. I tried to reset the bios several time by turning off AC and removing the cmos battery for 5 mins, but nothing helped so far.
Any ideas why it keeps asking me for Administrator password? I tried the vendor one 'Compaq' but it rejects it.

3 Answers

oncloud9

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Night Owl:

An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Expert 64 Answers
  • Posted on May 23, 2020
oncloud9
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Night Owl:

An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

Joined: Jun 05, 2009
Answers
64
Questions
0
Helped
12148
Points
120
  • Anonymous May 28, 2020

    just in time 11 years late.

×

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on May 23, 2020
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: May 23, 2020
Answers
1
Questions
0
Helped
3433
Points
1

I had same issue. The odd thing is that the system asked me a password while having dead CMOS battery. I thought that dead battery seem to not result in CMOS battery removing... But...
1. I replaced CMOS with good battery.
2. I set time and date on the system.
3. I removed good battery, removed laptop battery, pressed power button few times to make sure that circuit is flushed.
4. Turned on laptop with unplugged CMOS battery.
Password disappeared.
Placed back CMOS battery. Now everything works ok, BIOS is accessible. Miracle.

Ad

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

  • Expert 81 Answers
  • Posted on Jul 28, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Novelist:

An expert who has written 50 answers of more than 400 characters.

Governor:

An expert whose answer got voted for 20 times.

Joined: Jul 23, 2009
Answers
81
Questions
2
Helped
28446
Points
231

If this issue started with a motherboard error that appeared to be a faulty CMOS battery and then it started incorrectly detecting your memory and now is asking for a password it could be a faulty motherboard. If you are 110% you or anyone else has set a password on that laptop then I would say your motherboard needs to be replaced. It is a difficult process to reset admin passwords on most laptops due to a security chip that will prevent the trick of removing the battery from working. In all honestly if no one has set a password and the motherboard THINKS someone has then even if you reset the password you will still have issues. There is a small chance your CPU or RAM could be defective. But, again going back to it saying you have a password set that was never set. It just yells faulty motherboard unless someone has set a password without you knowing.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Compaq nx8220

Download the Ultimate Boot Cd
Create cd or usb disk
put in ubcd4win restart computer
press F9 or F10 to get boot device menu
It will run a xp version from from the device you choose
when it installs
go to start
choose Password tools
use the bios one
read properly and follow the instructions

UBCD for Windows
0helpful
1answer

How to reset bios password hp nx8220

one way is to remove the coms battery for a couple of mins then put it back,not saying it will work but worth a try.
0helpful
1answer

Compaq NX8220 laptop reseting

Well it might be a factory default problem with the board, some times when systems are not fixed properly, it come up with such issue. I will advice you take it to service centre near you so as not to void the warranty.
0helpful
1answer

Cannot Access the BIOS of my Compaq nx8220. I have pressed every button imaginable on the keyboard during boot up but nothing works. only f10 lets me get to what looks like a bios but i cannot edit...

You have already found that the 'F10' key is the correct key to enter BIOS SETUP.

> cannot edit anythig, or set boot preferences

You should be able to do the above, if you have entered the correct password.
Please explain.
0helpful
1answer

I lost my administrator password for HP Compaq NX8220

- Go to safe mode
- start - run - write compmgmt.msc
- Choose users>>administrator>>rightclick>>set password as u like
0helpful
2answers

After replacing my hard drive my laptop hp compaq 6720 is asking for a power on password Ive never put one in

Using Computer Setup to Reset CMOS

To reset CMOS through Computer Setup, you must first access the
Computer Setup Utilities menu.

When the Computer Setup message appears in the lower-right corner
of the screen, press the F10 key. Press Enter to bypass the title
screen, if necessary.

-- If you do not press the F10 key while the message is displayed, you
must turn the computer off, then on again, to access the utility.

A choice of five headings appears in the Computer Setup Utilities
menu: File, Storage, Security, Power, and Advanced.

To reset CMOS to the factory default settings first set time and date,
then use the arrow keys or the Tab key to select File > Set Defaults
and Exit. This resets the soft settings that include boot sequence
order and other factory settings. It will not, however, force hardware
rediscovery.

See the Desktop Management Guide on the Documentation CD for
further instructions on reestablishing passwords. For instructions on
Computer Setup, see the Computer Setup (F10) Utility Guide on the
Documentation CD.

For more details and pictures see the help pdf:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00189283/c00189283.pdf
--under 2 B for the procedure to clear the BIOS password.
23helpful
3answers

My hp Compaq nx6120 can't starts. When I turn on screen the follow messages F10=ROM Based setup i pressed F10 but I can't go into bios. please help me!!

My hp Compaq nx6120 can't starts. When I turn on screen the follow messages F10=ROM Based setup
i pressed F10 but I can't go into bios.
please help me!!
0helpful
1answer

My hp compaq nx8220 can't start i receive this message " insert smart card into reader "

Check this:
http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1291201393434+28353475&threadId=1065079
2helpful
1answer
9helpful
2answers

Hp compaq nx8220 (insert smart card into reader)

you need to push and hold control, alt, and delete to initialize the start up.
at this time it will ask you for your username and password.
Not finding what you are looking for?

3,443 views

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...