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I am guessing you reside in South Africa. Fixya.com receives questions from people worldwide. I am answering from the USA.
Since I have no idea where your father resided before he passed away, I am unable to direct you to the correct municipal government website.
Since you know where he resided, I suggest you look up the telephone number for the municipal government where your mother now lives, make a telephone call during weekday office hours, and ask to be connected to the proper government agency so that the account can be changed to your mother's name.
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"Pension Bonus Bereavement Payment
Pension Bonus Bereavement Payment is a tax free lump sum payment for the surviving
partner of a deceased Pension Bonus Scheme member who did not make a successful
claim for Age Pension and Pension Bonus before they died.
To qualify you must satisfy residence and other requirements. The amount of the payment
will depend on the amount of Pension Bonus that would have been paid to your deceased
partner had they successfully claimed Age Pension and Pension Bonus before they died."
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