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SOURCE: computer not communicating with printer

Please, what am I missing??

Posted on Feb 19, 2008


  • 1 Answer

SOURCE: ink system failure erorr 0xc18a0306

Although it did not work for me, HP offered this as a solution. If it does not work, HP indicate you have a hardware fault that can only be fixed by a service engineer repair.

1. Get the unit into the “Support Menu” by following the steps below :
A. - Press and hold the “left arrow” key.
B. - Press the “Setup” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release the “OK” button.
Display should say “Support” and display the FW rev (something like R0616R)
2. Press and release the right arrow button until the display says “System Configuration Menu”.
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
5. Press and release the “OK” button.
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

Posted on Jun 19, 2008



  • 1 Answer

SOURCE: Canon MP830 power outage while printing

My MP830 did the same thing today. I thought it was toast. However through a Google search I found the following suggestion.

Unplug the MP830 for 20 minutes or more. Plug the MP830 back in and hit the power button.

To might great relief my MP830 powered up and is working just fine.

Posted on Jul 07, 2008


  • 144 Answers



This kind of issue might occur due to many reasons, like:

the previous installation files creating a glitch for new software.
PORT settings

goto devicemanager by following:
start->run->devmgmt.msc (type in the box)
check if you have printers with exclamation mark or any special symbol showing a problem with the device.
try updating the drivers,
a more feasible solution could be removing the usb composite device entries from the tree under usb section but this should be done only by a skilled technician.

Thanks & Regards,
Amit Verma
HP AIO printers support
more than 3 years of AIO printer troubleshooting expertise.

Posted on May 11, 2009



  • 3344 Answers

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    SOURCE: lexmark x5250 flashing green power light

    The flashing light could indicate either a communication problem between one of your cartridges and the printer, a short in one of the cartridges, paper jam or the cartridge carrier has stalled. Please follow the steps below to fix the problem:

    1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
    2. Open the printer cover and remove both the cartridges.
    3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
    4. Close the printer cover.
    5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
    6. When the printer turns on, reinsert one cartridge first.
    7. Close the printer cover and check the light status.
    8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
    9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
    10. Load some paper. Try to print a document again to verify that the problem is fixed.

    Posted on Jan 29, 2012

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