Question about CyberLink Computers & Internet
SOURCE: can't read blu ray disc
We searched the internet and found out that many people had the same problem as us and the reason for the problem is a defective part. You have to call panasonic and mail the whole unit back to them for the needed repairs. It really stinks to have to give up our player for so long but what else do you do? Never buy panasonic I guess.
I thought that I deleted all of my information from your website when we discovered our problem. Please do not charge me for this. Also please get rid of my info. If I ever do need help again I am happy to try your site. Thanks for asking.
Posted on May 23, 2008
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
Posted on Feb 15, 2009
SOURCE: My Blu-ray keeps saying no disc.
This can be caused by a number of different things, some simple ones are:
- Unplug for 5 minutes then replug, this will reset the processor and it may smarten up (just like rebooting a computer)
- Take the unit apart and using a Q-tip and lens cleaner gently clean off the lens of the laser...only do this is you feel comfortable. If there is a hair or obstruction on the lens it will not read discs. If it is still under warranty, send it in first before you take it apart, it may void warranty.
- If the above two do not work then the transport mechanism may be defective and the repair would be around 100 -150 dollars, which is probably not worth repairing and it is best to look at a replacement machine.
Hope this helps!
Posted on Jan 20, 2010
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
Posted on Apr 24, 2010
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