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Posted on Nov 22, 2007
Answered by a Fixya Expert

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Plz help my zen micro is stuck on recovery mode

Hello i bought my zen like a couple of months ago n now it doesnt work i jus stuck on recovery mode

  • 9 more comments 
  • belo4000 Nov 26, 2007

    My Creative Zen is stuck in recovery mode and is not recognized on my computer to where I can reload the firmware.

    Any suggestions?

  • fedupmp3 Nov 28, 2007

    same problem on Zen V Plus only it's 1 week old and was working fine. Then stuck. DUH to all those out there that want us to reload firmware on a device that WILL NO LONGER RECOGNIZE IT'S CONNECTED today (2 days ago it was fine). NOTHING works from manually using the joy stick to get it out of this mode. Not even formatting, rebooting, hard rebooting. It's NOT the USB port, tested that. I'm really sick of the same published solutions that DO NOT APPLY. Can anyone help with this or am I going to the store tonight to return? Thanks!

  • vasiliz7 Nov 29, 2007

    My Creative Zen is stuck in recovery mode and is not recognized on my computer to where I can reload the firmware.

    Any suggestions?

  • justburn11 Nov 29, 2007

    the zen loads up but doesnt go past recovery mode. it is recognized.if i hit reload firmware it says earasing firmware but freezes there.if i hit format all it delets everythingand clean up doesnt do anything. i have also looked for new firmware for it but cannot find anything

  • Anonymous Feb 08, 2008

    same shit

  • Anonymous Aug 15, 2008

    mine's not recongized either... -_-

  • mcclain_earl Aug 15, 2008

    stuck

  • slapshot76 Sep 01, 2008

    stuck in recovery mode!!!! computer does not detect my zen micro it's on v0.0.65

  • GRAHAM WALSH Dec 11, 2008

    my zen vision m is stuck in recovery mode.

  • Anonymous Apr 09, 2009

    my zen v-plus is stuck on recovery mode.....firmware

    how do i fix it?

  • Anonymous Apr 21, 2009

    mine is stuck on recovery mode which sucks

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2 Answers

Anonymous

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  • Master 4,402 Answers
  • Posted on Dec 03, 2007
Anonymous
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Sounds like bad hard drive, if unit was dropped or bumped it crashes the drive, you can try it on another pc see if it works there

or try the recovery tool:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

A

Anonymous

Well i have the same issue and that is that i cant reload my firmware. I have the 2004 modle of the creative zen micro and I have had this issue once before and it can be fixed...but i dont know how i think it is time to say that creative products suck and so does there custrmer service and it is time to buy an ipod... when i get the money but if anyone finds the solution please...please right back.

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Related Questions:

0helpful
1answer

What can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?

what can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?
0helpful
1answer

My brother's MP3 player is messed up. When you boot it, it automatically goes to recovery mode. Here, it tells you the firmware and gives me a couple options: Recovery Mode Creative Zen Micro...

Couple things to try.

Let the battery drain completely, then do a full charge and try again.

When turning it on, don't hold the ON slide, just slide it to ON then let it go. Holding it will send it into recovery and reset mode.
10helpful
2answers

My creative zen micro v0.0.65 got stuck in recovery mode

Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the Creative Zen website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.
0helpful
1answer

I use to jus plug in ma zen a computer and it would jus install itself now it doesnt do dat.

You need to try and update the drivers for you Zen.
The drivers that it came with maybe out dated.
1helpful
3answers

Zen Micro wont exit recovery mode or clean up

OK to everyone who messed up the firmware of Zen Micro and run vista, u r all idiots, including me. my zen was stuck in recovery mode and recovery menu as everyone experienced and tried to upgrade the firmware via the firmware updater that didnt work, right? ok through research and time i came to realize that what was causing the updater to fail (...please connect your media player...) is windows media player 11 (ELEVEN !!) zen update firmware will work only with windows media player 10 (TEN !!) installed. y? i dont know and i dont care anymore now that my micro is fixed up and running with the latest released firmware.
method 1:
u can find smne with xp and wmp10 (rare) install drivers and run the updater or
method 2:
u can DIY and since it is impossible to uninstall wmp11 i did the unthinkable, no no not format and install xp to use wmp10 no no.

instead i used a program called VIRTUAL MACHINE WORKSTATION 6.5 (for links keep confidential suppling ur email to me) this program will allow u to install and run several operating systems at a time regardless of your current hardware, it will run as an application in vista O/S. so i installed xp pro (on vmware 6.5) that i had handy somewhere, and then the drivers from the creative disc. then i run the firmware updater and yes it recognises my zen for the first time and loads a brand new firmware. easy as that, zen reboots and main menu appears, what a joy.

so all i used was:
vmware 6.5
xp pro (wmp10)
creative disc
firmware updater by creative

installing operating systems on vmware is very easy and doesnt require restarts etc.. u can switch through vista and xp like a window application just like that.

hope this helps, zen micro is by far the ultimate mp3 player for its sound breathtaking performance and loudness, totally worth the trouble. this is 100% fixable
0helpful
1answer

Recovery mode

go to zen micro page in creative.
on the left there is a link to downloads. depending on which countries website you are on you will either be asked to search or be shown the all downloads page

if you are too lazy, just click this link
http://support.creative.com/downloads/welcome.aspx?nDriverType=4&nOS=10&nLanguageLocale=1033#Firmware

if that doesn't work, try myZEN checker that is avaliable on mycreative fan site.com forum.... automated checker and also fixes.
cheers
0helpful
1answer

Recovery mode

plug the player into a computer that has zen software and it should then come back out of recovery mode , try to stop player playing when you are finished with it so it doesnt keep going to recovery mode
0helpful
1answer

Creative Zen Micro

Sounds like the hard drive is bad, was the unit dropped?
0helpful
1answer

Zen micro photo wont load up

Try recovery tools at creative:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1
0helpful
1answer

Mp3 keeps sending me to recovery mode

go to creative and download the recovery tools
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

if that doesnt work you have a bad hard drive
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