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i have the same problem with my xbox i usually just hit it on the top of the tray with a closed fist but in a downward motion with like a thumbs up type of fist, and i hit it (not to hard) but it usually pops right open for me
for all the disc it say lik this only means u should follow my method of fixing it...r u using good quality cds if not u use nice one...if your problem continues u can visit this site to sote your problem follow this site instruction
This happens WAAAAAAY to often with these consoles.
The culprit is a magnet inside of the dvd player that holds the tray from opening because the magnet is slightly too strong. The magnet is used to hold the dvd/games in place while they spin. The way to fix this is to buy a package of those hole reinforcment rings that you use to fix the holes in paper to keep inside of a binder. at staples they are called portable reinforcments.
What you have to do is place one or two fo these ring stickers over the magnet inside of the dvd player. If you open the dvd player you will know exactly what I'm talking about.
here is a tutorial video link: http://www.youtube.com/watch?v=5ur-ewRUWXU&feature=related