New TomTom Via 1625TM Touch Screen does not work. Language screen comes up when the device is turned on but it will not allow me to select a language or move off this screen.

Hi

You did not mention which gps systems do you have. Anyway giving you details of tom-tom gps language change instructions.

Change the language settings on your TomTom GPS device. If your TomTom GPS receiver is set to the wrong language, change the current language to the language of your choice. Perform a reset on the device as described in Step 1. When your GPS unit turns back on, tap the button in the lower right corner of the screen to continue. Tap the next screen to access the GPS receiver's main menu. Tap on the wrench icon to access the "Change Preferences" setting screen. Scroll through the "Change Preferences" screens until you see the "Change Language" icon, identified by three flags. Tap the "Change Language" icon and choose your desired language from the list. Depending on which language you chose, you may be asked to choose a new voice for turn-by-turn navigation.

For Garmin device:-

Try this below

Touch the Wrench icon which is located on the screen with the Magnifying Glass and Map icon
Touch the Wrench icon
Touch the down arrow
Touch the Lips/Mouth icon
Touch the top right blue box
Touch the up arrow until you see American English
Touch American English
Touch OK
This should now be in English.

Please get back to us if you have further query or else please accept the solution.

Thanks for contacting fixya.com

Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assitance

Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assitance

Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assitance

Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assistance

Do you want to change the language of the VOICE or the WORDS IN THE SCREEN? These two are independent from each other and need to be set up by separate.

1) To change the VOICE, you need to download an ENGLISH VOICE.
a) Start TomTom Home on your computer.
b) Plug in the TomTom dock to a USB port on your computer and plug in your TomTom GPS on the dock
c) Turn on the GPS and when asked "connect to computer" answer "yes" (you may not be asked if you want to connect; TomTom Home amy detect your GPS and connect to it automatically). If your GPS is not connecting to TomTom Home, turn the GPS off, turn it upside down and press the "reset" button for 7 seconds, place the GPS back on the dock and turn it on. It should automatically connect to TomTom Home now.
d) On the TomTom Home software, click on the icon labeled "Add Traffic, Voice, cameras..."
e) Click on the icon labeled "voices"
f) Click on the icon labeled "computer voices"
g) Click on any of the voices that says "English" on the second ("language") column; download and install the voice
h) Go to the TomTom Home top menu and under "DEVICE" choose "DISCONNECT DEVICE". Wait a few seconds until the GPS communication with the computer is broken and the GPS restarts. You don't need the computer anymore for now
i) On your TomTOm GPS, tap on the middle of the screen to bring the menu.
j) Touch "CHANGE PREFERENCES"
k) Touch "VOICE PREFERENCES"
l) Touch "CHANGE VOICE"
m) Select any of the voices that are in English (such as "SUSAN, English US, Computer"). After this, you can TEST the voice. Check that you can hear the voice, otherwise, you'll need to adjust the volume. We'll do this later. Touch "SELECT" to select the voice. Press "DONE" on the next 3 screens until you're back to the GPS navigation screen
n) To change the volume, tap on the LOWER LEFT rectangle. You'll get a VOLUME SLIDE. Slide it to the RIGHT to increase the volume and to the LEFT to lower it. I keep mine around 85% volume. YOU ARE DONE SETTING UP A NEW VOICE

2) To change the LANGUAGE of the WRITTEN DIRECTIONS on the screen:
a) On your TomTom GPS screen, tap on the middle of the screen to bring the MAIN MENU on
b) Tap on the PREFERENCES icon
c) Tap on the RIGHT ARROW 7 times or until you see an icon labeled "CHANGE LANGUAGE".
d) Using the UO and DOWN arrows on the GPS screen, scroll up or down untill you see the langauges you're looking for. You'll get a screen with several languages available, including "English UK" and "English US"
d) Touch on the screen you want. The screen will automatically go back to the previous menu screen that shows the "CHANGE LANGUAGE" icon. Touch the "DONE" button.

YOU ARE ALL DONE. Now, your VOICE and all WRITTEN DIRECTIONS should be in ENGLISH.

If this didn't work, please report back so that I can provide further assistance

Do this whilst it is disconnect from a PC

Whilst it shows a map display touch the screen once.

Select the icon that looks like a spanner / wrench

Use the rght arrow on the display until you see a bunch of flags. (if you shoot past it just keep going until it comes ound again)

Touch that and select the correct the correct flag / language

Do this whilst it is disconnect from a PC

Whilst it shows a map display touch the screen once.


Select the icon that looks like a spanner / wrench

Use the rght arrow on the display until you see a bunch of flags. (if you shoot past it just keep going until it comes ound again)

Touch that and select the correct the correct flag / language.

Touch center of screen. You will go to menu. Touch lower right arrow until you see three flags. Pick your language

okay turn on your tom tom then touch he screen so the navigation menu comes up click change preferences then push the arrow key until the screen comes up with change language then select the language