Question about Canon Cameras

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My Canon PowerShot SX100IS will not keep the date/time. Every time it is turned off, it asks for the date/time to be set. What is causing this?

I tried new AA batteries, but it didn't help. Is there some other battery I don't know about that needs changed?

Posted by Jeanne Huguenard on


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Brad Brown

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  • Canon Master
  • 18,596 Answers

There is an internal battery that you cannot replace. IT has to be sent into service.

Posted on Aug 19, 2017


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old marine

old marine

  • 2332 Answers

SOURCE: My PowerShot A570 stop adding

According to page 33 of the manual, the date/time stamp can only be embedded in the image in the Postcard mode. Set the image size (L, M1, M2, M3, S, Postcard) to Postcard.

Posted on May 15, 2008


Dave King

  • 1606 Answers

SOURCE: everytime I turn the camera on the time and date

There are two batteries in the camera. One is the big one you charge and the other is a little coin type battery. This coin battery maintains your settings and when it goes your camera forgets things. Same setup on computers and a lot of other electronics. In your camera the battery is a CR1220 worth about $1-$2. It should last about 3-5 years but you never know.

The battery is in a little holder on the left hand side of the camera. Its under the same cover as the usb connector and power plug in. You should be able to pop out the battery holder fairly easily. This is one of those things that if you take the camera to a battery store they will probably do it for you if they aren't busy. If you look at page 137 of your manual you will find the instructions for doing it yourself.

Posted on Sep 12, 2009


  • 3 Answers

SOURCE: Fuji FinePix S9000 battery change clears date/time.


I started having a similar problem with my Fuji FinePix F10 after about 3 1/2 years of problem-free use. Another poster had some really helpful advice which I thought I'd pass on. It seems there is an internal battery or capacitor which basically fails after a while, meaning date/time settings etc are lost when the battery is removed. (Some people claim this is a motherboard/chip problem instead - seems to be contentious!) So the camera is faulty, but the problem can be worked around.

The advice I found, which worked for my camera, was this:

- Turn off camera and leave off for approx 15 seconds before opening battery door.
- Change battery quickly (within a few seconds).
- Close battery door and leave camera off for approx 15 secs before turning back on.

This retained all settings when I tested it multiple times. I imagine it might not work if changing over a totally dead battery though.

Hope it helps!


Posted on Oct 13, 2009


  • 1 Answer

SOURCE: Canon Powershot SX110is: problem with the batteries

Make sure you are using Lithium batteries. Alkaline batteries will go dead immediately in this camera. I've tried it.

Posted on Nov 10, 2009


  • 4 Answers

SOURCE: Canon Powershot A570 keeps showing change the batteries

I had the same problem. Here's the solution. Go into menu settings, then over to tools, select reset all at the bottom of options list. You may have to re-enter the date and time. This solved the low battery problem for me. I hope this helps.

Posted on Aug 15, 2010

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Every time I turn on camera it ask to set date,

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Check out ebay for deals on new and used cameras, and Walmart and Best Buy and other dealers often have great specials.
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