When i try to open my acer aspire 5610z, vista, im only getting a black screen with the cursos..it doesn't start evn in safe mode..what shall i do..
It is a new virus spread over the whole network, i found this problems on my many clients.
if you facing this problem, try to boot from debugging mode even not this can solve, you have to format your pc
It looks like there is a problem with vista.if you can enter bios setup,set default settings and restart.If that don't do it.You will need to us the recovery discs.
There is 2 other options you have.One is to call customer support and see if you can order a recovery cd from them.The other is getting a vista cd to reformat the Hard drive.Unless you want to downgrade to windows XP.
There is another option.If you can get a hard drive en-closer for your laptop hard drive,you can plug it into a desktop to recover the files.They are not very much,and you can plug it into a usb.
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If is not start in safe mode you must need to winxp recovery disk to repair windows xp.
Boot your computer with winxp disk then repair it.
Please let me know.
From the info you supplied, it appears to be the hard drive. You mention safe mode. Are you getting a menu to go to safe mode?
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im using vista extreme edition r2..
unfortunately, i dont have the cd..dont know where i put it..so sad..is there any other way?
ive done it already..still nothing happens..the sad part is, dont have tthe recovery cd..any other way?
it still doesnt work..only the black screen dn the mouse keep on appearing..
yeah...i also tried the sfae mode with command prompt and th rest...yet, still nothing happens...
as much as possible, i dont want to format the hdd..need to recover the files i saved in it..
nwei, thanks for the response..thanks for the time,..need to look for the installer, i think..the best thing i could do for now..
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