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Posted on Jul 27, 2009
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Doesn;t boot even in safe mode

When i try to open my acer aspire 5610z, vista, im only getting a black screen with the cursos..it doesn't start evn in safe mode..what shall i do..

  • 3 more comments 
  • jasmine02_cu Jul 27, 2009

    im using vista extreme edition r2..

    unfortunately, i dont have the cd..dont know where i put it..so sad..is there any other way?

  • jasmine02_cu Jul 27, 2009

    ive done it already..still nothing happens..the sad part is, dont have tthe recovery cd..any other way?

  • jasmine02_cu Jul 27, 2009

    it still doesnt work..only the black screen dn the mouse keep on appearing..

  • jasmine02_cu Jul 27, 2009

    yeah...i also tried the sfae mode with command prompt and th rest...yet, still nothing happens...

  • jasmine02_cu Jul 27, 2009

    as much as possible, i dont want to format the hdd..need to recover the files i saved in it..

    nwei, thanks for the response..thanks for the time,..need to look for the installer, i think..the best thing i could do for now..

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4 Answers

Anonymous

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  • Posted on Jul 27, 2009
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It is a new virus spread over the whole network, i found this problems on my many clients.
if you facing this problem, try to boot from debugging mode even not this can solve, you have to format your pc

Lincoln Brunell

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  • Posted on Jul 27, 2009
Lincoln Brunell
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It looks like there is a problem with vista.if you can enter bios setup,set default settings and restart.If that don't do it.You will need to us the recovery discs.

  • Lincoln Brunell
    Lincoln Brunell Jul 27, 2009

    There is 2 other options you have.One is to call customer support and see if you can order a recovery cd from them.The other is getting a vista cd to reformat the Hard drive.Unless you want to downgrade to windows XP.

  • Lincoln Brunell
    Lincoln Brunell Jul 28, 2009

    There is another option.If you can get a hard drive en-closer for your laptop hard drive,you can plug it into a desktop to recover the files.They are not very much,and you can plug it into a usb.

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If is not start in safe mode you must need to winxp recovery disk to repair windows xp.
Boot your computer with winxp disk then repair it.
Please let me know.

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  • Posted on Jul 27, 2009
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From the info you supplied, it appears to be the hard drive. You mention safe mode. Are you getting a menu to go to safe mode?

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Depending on your version of windows, I would trying starting in safe mode to see if the computer does boot. If it does, then you want to restart again, go to advanced boot options and select "start windows with last known good configuration." Access advanced boot options following the steps at this link. Need to Start Windows 7 in Safe Mode Here How
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I have a aspire 6930 laptop from acer it will boot past post but not into windows not even in safe mode it just goes to green bar like windows is starting then blue screen with error stop:oxoooooo7b...

id reinstall vista ! if you want to do this you need to get in to the bios which u press F2 i believe when the comp first starts up when your in the bios scroll along to boot menu u shud see a boot list with your hard drive at the top ,you need to change your dvd drive to the top so itll boot from dvd , restart your computer with a windows vista disc in the dvd drive and i think it shud give you an option to fix your system if doesnt work then definitly do a clean install of vista using your product code . hope this works
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have you checked your bios settings are you booting from the right drive have you tried recovery?
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Try to see if it will boot in safe mode, by pressing F8 while the laptop boots up. If it allows you to boot in safe mode, try to do a system restore when you know that laptop was working with no problems. You can do this by clicking on start>all programs>accessories>system tools>system restore and choose a date and time when you know that the laptop was working with no problems. If this does not work or you cannot boot in safe mode (be aware that everything will look big in safe mode and when the computer reboots if asked how you want to start windows, choose start windows normally), try doing a recovery. This will restore your computer to the factory default settings when you purchased it. You can do this by booting the computer, when the acer screen appears hold down the ALT key and continuously press F10, this will open the recovery manager and you can restore it from there.

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Acer 5610z will not start

I had the same problem with my neices Acer 5100...Went into safe mode, it loaded the drivers and sat that for what seemed forever...almost like it was hung up....I had a few things to do...and a couple hours later, it finally booted into safe mode.

I was able to save her files, but ultimatly ended up wiping everything out because of the corrupt files.

On another Acer, the same hang up "unable to boot into safe mode" even after a long period of time, and that Acer was a total loss..had to format...

I presume nothing was saved to a CD? i.e. her gsce files?

Doing a factory restore/reset will loose everything.

Try to boot into safe mode and allow it to boot up...see if it eventually comes up...I will keep reading for a solution other than the two here...and will post as soon as I find one...
Unfortunately, Acer do not have a good fix for most of their computer problems....

~~Jasta~~
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ACER 5610Z

it could be bad motherboard.
but try to reseat memory or move memory to another slot, it could be bad ram slot.
if this don't work, it motherboard/cpu problem. most of the time it's motherboard.
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ACER ASPIRE 5315 LAPTOP 1GB RAM 80GB VISTA HOME

Typically when something like that happens, it involves the video driver in Windows. (Or whatever operating system you are using.) The driver could have crashed which can sometimes just break the driver altogether.

This is where using Safe Mode comes in handy when trying to boot your Windows OS. Vista does have a Safe Mode. It allows you to boot into your Windows installation - minus the drivers being loaded. This is done by pressing F8 continuously after you boot your system until you get some boot options from Windows.

You'll see Safe Mode, Safe Mode with Networking, etc. Select Safe Mode and boot to your desktop if it will let you.

Remember that your drivers are NOT installed at that point and things will look different and/or work differently. This gives you the opportunity to uninstall drivers that may be corrupted and reinstall the drivers with either a fresh version or a NEWER version. (I suggest using the newest drivers you can find.)

If your system can not boot into Safe Mode, then that suggests a deeper problem with either your OS or even your actual hardware. (Pray that it's not the latter.)

Try booting Vista with Safe Mode before trying anything else for the time being. Let us know what happens here.

I'm afraid that this is the first step to figuring out the problem.

If you DO get into Vista, uninstall your video driver and reboot the machine. Get into Safe Mode again and install the newest one you can find.

Here is the list of drivers for your machine in a PDF document I managed to dig up on their website.

http://www.acerpanam.com/synapse/forms/AcerDrivers/Aspire%205315.pdf?CFID=4626391&CFTOKEN=80440333

Good luck for now. Let us know what happens.

Cyryl
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DO NOT RATE ME FOR THIS JUST BECAUSE IT IS NOT AN IMMEDIATE SOLUTION. Wait until we've taken all of the steps we can here FIRST, please.
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