My printer display incorrect paper size and stop printing
My printer always display incorrect paper size after every one print though the correct paper size it feed into it and it will stop printer unless it is put off and on again through the main switch because it Start won't work.
Please what can I do.
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If the paper size is correct in the printer and the printer and it's possible to print off a test print in both the printer control screen or directly from the print driver utilities if that works then the only thing I can suggest is the item you want to print is defaulted to a different size. i.e. Check that the word processor your using is set to the size you have in the printer. Imperial size pages will look very similar on screen as does the A4. Printers don't automatically fix paper print sizes you just have to check and recheck for differences. Removing the tray only reafirms to the printer that the size might be incorrect and your going to fit the correct size.
As for the red light all printers behave differently in certain error conditions. Have you also tried to print out something you printed at a time the printer was working correctly. In other words try printing out a different file. Maybe, trying to print off a test print of one line of the alphabet, and then go from there.
the display for an error message. If the display reads "Clearing paper
from printer," the engine has detected a jam and is attempting to eject
the jammed pages automatically. These pages will often be blank.
the display for "Performing PRINT/STOP TEST" or "Performing SERVICE
TEST." Either of these messages indicates that the printer is going
through a test procedure that may eject blank pages.
the amount of paper in the input tray if the printer is feeding
multiple blank sheets at a time. The printer will pull extra pages
through if the input tray is overfilled.
the paper in the input tray with the correct size if needed. If the
4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
the ink cartridges if certain colors are blank on the page. Replace the
black cartridge if printing a black text document that is coming out
blank. The printer may attempt to print even if the ink level is low or
empty, but will unable to print anything on the page, causing it to
come out blank.
the sealing tape from newly installed cartridges. The tape covers the
print heads and should be removed before installing the cartridges. If
the tape is left on, it will prevent ink from getting on the pages as
the "Check mark" button on the control panel to enter the printer menu.
Run a diagnostic so the printer can attempt to determine the cause of
the blank pages printing. Press the up or down arrow to select
"Diagnostics." Press the "Check mark" button. Press the "Down" arrow to
highlight "PQ Troubleshooting." Press the "Check mark" button. The
printer runs a diagnostic and returns to a ready state when done.
Check the paper size at the printer properties on control panel. You may be trying to print an A4 document to a printer configured to print on Letter size paper. The document paper size should match the printer's paper size deffinition.
I had the same [email protected] of the problem yesterday. The problem was not in
the paper. You have to do 2 simple things, from which one will solve
first, download the latest drivers and install them.
And the more important thing, the problem occurred due to incorrect
paper format. Solution is very simple. Open MS word or something
similar, file->print.. and before you print open Properties menu.
There for the Output Size will be selected "Match Page Size". you don't
want that (i don't know why it doesn't work), but the solution is
manually select A4, or whatever your page size is.
Is the page stop at the back of the tray set correctly? If you have the stop a "click" off, rather then seeing letter size, it will see universal or A4 and say no paper, because it's looking for letter size. If it is on the network, just open a browser and go to the IP address of the printer, or print out a configuration report. That will tell you what size the drawer is reading.
If ink has run out while receiving a fax, if the paper size setting is incorrect, or if the paper type is set to a type other than plain paper, the fax is automatically stored in memory and <Received in memory.> is displayed. When the ink tank is replaced or the paper size/type setting is corrected, the stored fax is printed automatically.
Also, if the machine is in the process of something else (printing from computer, making a copy, scanning to computer), when a fax comes in it will be saved to memory, but it should print within a few minutes of becoming idle again.