My E10 iriver is really slow it takes ages to even turn on. It just has the pic of the e10 and the screen lights up but nothing beyond that happens. I tried to access my music before but it claims that all the music files are empty. It isn't recognised by my computer (windows XP) anymore when I plug it in. I can't do anything with it as it takes too long to turn on let alone perform any other function. I don't know what to do. I think it may be because I dropped it. Is there anyway for it to be fixed after being dropped, if thats what caused all this.
It may not work, but.
Find the reset hole in the side of the E10 and perform a reset (you shove the end of a paper clip in the hole)
I have fixed my wife's and my daughter's by this method a couple of times!
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If your PC does recognize the iRiver as a USB device/drive, there is an issue with the Hard Drive.
If your computer doesn't recognize the iRiver as a USB device/drive and can
read the files, there is an issue with the Circuitry in your e10.
Turn the lock off and
connect it to the usb port and press the reset button (small hole in
lower left of unit, use a small object like a paperclip. The screen should
change eventually to the "USB connected" screen. Disconnect the USB at
the PC to get the "Ok to disconnect" message. Pull out the usb cable
and hold down the "off" button. Eventually the unit will turn off. Turn it on and then off to verify it is working.
If nothing works, your iRiver needs to be returned to the manufacturer.
are you sure you want to do that (format).. format will erase everything music media and software...
if you really want to format, plug e10 up to pc...goto my computer..open the e10...and copy the software (hidden also) and paste to a temp folder on the pc....now right click on the e10.. scroll down to format drive...ok, done now go back to that temp folder and copy all the software and paste back to e10... you should a brand new like e10 (starting all over, add your mp3 files)
1.Download and install iriverter (http://iriverter.sourceforge.net).
2.Open the Profiles folder (C:\Program Files\iriverter\profiles).
3.Make a COPY of the u10.profile file, and name it e10.profile.
4.Open the newly created e10.profile within I USED NOTEPAD.
5.Change the device from “u10′ to “e10′.
7.Save the file, and close it.
6.Change the dimensions from “320×240′ to “128×128′.
8.Launch iriverter, and select the E10 under Options > Device > iriver.
9.Click the Single Video button.
10.Specify the video file to be converted for the input field, and specify the output file where you want to save it. ( thanks Boi )
can i suggest you try rockox http://build.rockbox.org/ this will give you more than the regular ole iriver software.
but if you really want to start fresh back up the e10 iriver software, format you e10, re-install iriver software, add your media back (i've done this with my kids ipods also..and it works like new)
good luck............feel free to rate if helpful
There are 2 conditions related to the e10 Emergency USB message.
1. If your PC does NOT recognise the iriver as a USB device/drive, there is an issue with the Hard Drive.
2. If your PC DOES recognise the iriver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.
In either case, your iriver needs to be returned to the manufacturer. If in warranty you can get this repaired at no cost (of course).
I took mine to JB Hi-Fi where I bought it from and they're sending it to the service centre for me ... if your 1 year standard warranty hasn't expired you can take it to the place you bought it from and they can ship it off for you and they log all your details and give you a number so you can call and check the status of the repairs ... that's the only thing that will solve the problem as far as I'm aware ... they need to actually replace parts in the iriver ...