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My Schlage FE595 is not locking, I have tried all the steps but it is still not locking. I tried it the wrong way that doesn't work either.

Posted by Fay Lenz on

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5 Related Answers

VtToolMan

Mark

  • 704 Answers

SOURCE: I can't find my key code card to my lock: MFG

Rather than list all the steps, which get lengthy when typing them step-by-step, I'll provide you with a weblink to the Schlage web site that has both pdf's and videos showing you how to re-program and operate your lock set. You can download the instructions to print and save for future reference too.

As you've forgotten/lost your master code, you'll need to use the restoring instructions to reset your lock to the factory default settings, so you can then reprogram new codes into your lock.

Basically, you'll need to open up the inside compartment and push the reset pin/button in order to clear all current code programs and then start over with inputing new codes, etc. Have your key with you, as you'll need it in case you accidently lock yourself out, while reprogramming the lockset.

http://consumer.schlage.com/customerservice/FE595_install_inst.asp

Hope you find this Very Helpful - Best regards!

Posted on Aug 19, 2009

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Coaltowner

  • 963 Answers

SOURCE: schlage camelot key pad does

Here is a link to the installation instructions:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

It sounds like you may have the Turn Lock Feature disabled. View and scroll down in the instruction sheet to the Troubleshooting portion, where it says " Pressing (the) Schlage (button) does not rotate deadbolt" The solution is to push the PC button, then the Schlage button, then 7 to enable the turn lock feature.

Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Posted on May 06, 2011

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loriwilaon

  • 1 Answer

SOURCE: I have a two month

Hello My name is Lori and I work at Schlage Customer Service. If this is not a Schlage Key it may be possible that they did not cut the key to the correct code. Look on your key for the 5-digit key code and make sure the keys align up exactly - the keys also should be the same width. Also when you install this B362 you should install it with the katch extended and the keys out of the cylinder. Try some of these tips and if you still need help - please feel free to call us at Schlage Customer Service: 1-888-805-9837 Good Luck!

Posted on May 13, 2011

Coaltowner

  • 963 Answers

SOURCE: I lost the manual for

Go to this page for downloadable instructions and videos:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Good luck!

Posted on Nov 08, 2011

Coaltowner

  • 963 Answers

SOURCE: Schlage FE595 keypad replacement part

Your best bet is to contact Schlage directly. You can call during Midwest business hours (Mon.-Sat 7-7) at this number:
Warranty & Technical Information 1-888-805-9837.
For further information for the FE595 (installation & programming manuals and videos), go to this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionsandManuals.aspx

The manuals are PDF files. If you cannot open them for viewing, you need to first download & install Adobe Reader, which you can get here:

http://get.adobe.com/reader/

Good luck!

Posted on Feb 22, 2012

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Exploded view of parts for fe595 schlage digital lock


If you haven't already found this out, parts are not available.
Response from Schlage:
Thank you for your e-mail. Unfortunately if he had these locks on his business there is nothing we can do as far as repair. And unfortunately there are no dealers who have the parts available for repair. These are strictly residential keypads. I am sorry about this.


Joshua Bozarth
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2119 East Kansas City Road - Olathe, KS 66061

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Can you provide more details? I've had similar problems with Schlage Sense and August Smart Lock. So I might be able to help you.

The first thing we should try is reseting the lock and try setting it up as brand new one.

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http://consumer.schlage.com/Service-Support/Pages/InstructionsandManuals.aspx

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Schlage's warranty policy covers the electronics for 1 year to the original purchaser. Last week I answered another question about buying the keypad assembly for a Schlage lock. Here's his experience:
"I had commented on their site about no spare parts being available and one of their reps contacted me and says they are going to replace the lock for me. This is a very generous gesture on their part and if it comes thru, will be a great deal for me. However, the problem still remains that there are no parts available for the other people that have this same problem. The locks have a lifetime warranty on the finish and mechanism but the electronics only have a 1 year guarantee...."
I suggest that you contact Schlage, but you will probably find that you can't buy the switch you need. Plead your case, ask to have it elevated, make a negative comment on their website like the other gent did.
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Your best bet is to contact Schlage directly. You can call during Midwest business hours (Mon.-Sat 7-7) at this number:
Warranty & Technical Information 1-888-805-9837.
For further information for the FE595 (installation & programming manuals and videos), go to this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionsandManuals.aspx

The manuals are PDF files. If you cannot open them for viewing, you need to first download & install Adobe Reader, which you can get here:

http://get.adobe.com/reader/

Good luck!

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Assuming you've followed the installation directions accurately and do not have a mechanical bind within the lock or between the lock and strike plate (how does it operate when cycled with the door open?). Beyond that, I'd exchange the lock with a new one.

On this page you will find videos of how to install and how to program your lock:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

If all else fails, here is a link to the customer service contact page:

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Good luck!

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You might find the information on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13

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I need to change the combo for my fe595 and dont know how. the serial number is 715739 andthe user codes are: A 6152 and B 1514. How do I reprogram the combination?


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This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

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Go to this page for downloadable instructions and videos:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Good luck!

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