Question about Casio EXILIM ZOOM EX-Z60 Digital Camera
The red light eeps blinking. It is supposed to remain constant red. And then turn green when charging is complete.
I HAVE A RED BLINKING LIGHT, AS WELL. FIRST, I CALLED STAPLES, BECAUSE OF THE EXTENDED WARRANTY I PURCHASED. AFTER A 10 MINUTE TUG OF WAR, WITH AN AUTOMATED OPERATOR, I WAS FINALLY CONNECTED TO A HUMAN. I WAS TOLD THAT IT WAS A BATTERY ISSUE AND IT WAS NOT COVERED ( BIG SURPRISE ). SO, I JUST CALLED CASIO @ 1-800-435-7732. A LIVE OPERATOR ( BONNIE ) CAME ON THE LINE WITHIN 2 MINUTES. SHE ASKED ME THE MODEL NO. ( EX-Z75 ) AND PURCHASE DATE ( CHRISTMAS '07 )...SHE SAID THAT IT HAS BECOME AN ONGOING PROBLEM WITH THE LITHIUM BATTERY. A NEW REPLACEMENT BATTERY WILL BE SENT OUT, TOTAL FREE OF CHARGE WITHIN 5-7 DAYS! NO PROOF OF PURCHASE WAS REQUIRED. CASIO IS A PLEASANT SURPRISE IN TODAYS CORPORATE WORLD.
WHILE POSTING THIS, I THOUGHT I WOULD GIVE THE 9 VOLT BATTERY TRICK A TRY. AGAIN, I WAS PLEASANTLY SURPRISED...IT WORKS! :)
Posted on Sep 19, 2008
Acctually it means for some reason the battery is so depleated the charger wont take it and blinks red. I know i just fixed mine just two miniuts ago and now its charging fine. what i did was i got a 11 volt battery that was charged you can use a 9 volt if u have it and get two pices of wire and put the positve to positve and neg. to neg. of both batteries so there hard lined together and wait about 30 sec and put it on the exilim charger and if it dosent work the first time try a few more times and eventually it should work if not then u may have other problems.
Posted on May 21, 2008
WOW!!! I had this problem just now... my camera battery charger was
blinking red and I was like whaaat? So I Googled it [THANK GOD FOR
GOOGLE] and this thread came up! And I tried the battery thing and it
MATERIALS: 9 volt battery, 2 pieces of wire the same length, casio battery
DIRECTIONS: connect the + sides of each battery with a wire, and the - sides of each battery with another wire. [I just held them there, but maybe you can tape them if you're having trouble.] Hold it for 30 seconds. Then try charging it. If it doesn't work keep trying it until it does. TRUST ME! It took me 5 times to do it effectively.
Thank you poster who came up with this trick!!!
Posted on Nov 27, 2008
I have had this problem with 2x of my exilim cameras now several times. And there ARE solutions, so dont fret:
1) When you load your camera into the dock you will notice that for the first couple of seconds, the red "charge" light is steady... and it only starts to flash after a few seconds... WELL, in this first couple of seconds the battery is getting a tiny bit of charge - so if you have a little patience sit with the camera in the dock & let the teeny bit charge go into it, then everytime the red light flashes remove the camera, and then put it straight back in. Do this about 10x times and it will jump start the battery - the red light WILL eventually stay stable red and charge it for you.
2) Sometimes, and only sometimes - if you remove the battery from the camera & load the camera into the **** (without the battery in it) and press the "photo" button on the cradle.. then re-insert the battery and put it all back into the dock it resets the battery.
3) If all else fails, give Casio a ring, they are very quick & helpful - and will send you out a new replacement battery free of charge. It usually takes around 5 days to arrive.
Posted on Nov 27, 2008
After blinking red and inserting and reinserting the battery in the charger over and over with no success, I tried the "9V battery" trick suggested on this website. And it worked!
I was so skeptical, but the 9V battery method worked for me, as follows:
MATERIALS: 9V battery (the rectangular one with the two battery terminals sticking out of one end). Two uncoated metal paperclips Camera battery
METHOD: This is much easier if two people are involved, but I did manage to do it on my own... BTW, don't worry, you CANNOT get electrocuted doing this - it is safe to do! Straighten both paperclips as straight as you can. If you keep them long, they are very awkward to work with so if you have a wire cutter to hand, cut them in half (keep the straightest parts). It is important that both pieces are the same length. Hold a wire in each hand. Use the first one to connect the positive (+) (V battery terminal to the positive connection on the camera battery. Use the second wire to connect the negative ( - ) 9V battery terminal to the negative connection on the camera battery. Hold these connections at the same time, making sure that you don't break the connection, it must remain constant. It will seem like nothing is happening, but just to a slow count to "30," then try inserting the camera batter into the charger. If it doesn't work, do it all again (it took me two tries, and someone else on this post said they had to do it give times). GOOD LUCK! PS - I don't know why this works, but the next time I'm chatting to an electrician, I'll be sure to ask. I AM SO HAPPY MY BATTERY IS CHARGING RIGHT NOW :)
Posted on Mar 02, 2010
Same, I'm having this problem at the moment. and when you purchased this, they should give you a notice to NOT return it back to the retailer to any technical or repairing support. I haven't really called them yet, since they are closed already. But if anybody is wondering what the number is, here it is:
Technical Support call: 1-800-435-7732
9AM to 8PM EST (Mon-Fri)
9AM to 5PM EST (SAT-SUN)
Repair issues call: 1-800-706-2534
9AM-5PM EST (MON-friday)
hope that helps.
Posted on Jul 30, 2008
Just get a 9 volt battery and hook up the positive and negative to you camera battery and hold it for 30 sec. That will jump start your battery....BELIEVE ME IT WORKS
Posted on Dec 06, 2008
I just called 1-800-435-7732, waited for about 20 seconds and got a new battery coming in the mail in 3-5 business days! i didnt have to give them a receipt- just the serial number and my name & address. Wow, Casio's customer service is SO much better than Olympus.
Posted on Sep 11, 2008
I just tried the 9 volt battery thing and my camera works now! thankss
Posted on Jul 20, 2008
I called Casio and they said it is a known problem and that they will send you a new battery free of charge.
Posted on Feb 18, 2008
Blinking light means charging error. Call tech support and they will replace battery for you for free.
Posted on Nov 26, 2007
The nine-volt trick works perfect.
Posted on Jun 03, 2008
May 21, 2008
After reading this site, I Googled Casio. They had an 800 number for cameras. I spoke to a "real" person and w/in 3 minutes he had my information and is sending me a brand new battery. Can't say enough nice things about how smoothly this went. Hopefully, the new battery will work.
Posted on May 21, 2008
Too bad Casio only sends you a new battery if you've purchased it within a year ago, the tech support lady was not helpful at all, and I need to find a 9 or 6 volt so i can try the trick! But if you happen to call and get Holly, might as well hang up. casio sucks
Posted on Aug 21, 2009
The battery to battery recovery works also with a 6 volt battery, like the one in camping flashlights. Thanks for the tip.
Posted on Aug 02, 2008
I used the nine-volt battery trick, waited for thirty seconds and it worked perfect. =]
Posted on Jun 03, 2008
Thanks, I had the same red led blinking problem on the charger, just kept inserting and removing the battery about 20 times, then stuck it in and all is now working. Cheers
Posted on Aug 21, 2009
Putting the battery in and out of the charger about 20 times continuously really works, the red light on charger is not blinking anymore and battery is fully charged! Thank you!
Posted on Aug 07, 2010
Having read above solutions for fixing a "battery" I say "what" I manually cleaned the contact points with a good pencil eraser like a lot of good techs do on electronic boards with 98 percent success but it did not work. Blasting that battery with 9 or 11 volts should certainly kill it for the long haul that apparently this casio battery does'nt have what it takes. would like to get a refund of the camera instead of a list to trying to resolve their battery problems.
Posted on Dec 30, 2009
I've just tried the 9V battery solution and it works. There's no need for wires however since the 9V terminals are just the right width apart to hold them against the camera battery contacts (+ to +,-to-)
Posted on Oct 20, 2009
no other sources needed. the blinking light means your battery is so dead, the charger can't pick up any electrical signals. this simple trick takes about 10 minutes to fix your battery
Posted on Oct 04, 2008
Just called tech support and was told that because I purchased the camera a year ago, I am no longer under warranty and that I have to call 800-836-8580 to purchase a replacement. I asked about a free replacement and was told (in no uncertain terms) that because it's not under warranty, it's not covered.
Posted on Sep 16, 2008
I actually had this problem exactly 3 months ago. I called Casio and they sent me a new battery...quickly! Within two days. nice of them to make it priority. But this happened again!!
What the guy earlier said about the battery recharging system worked and it was much easier than calling. If you don't use your digital camera often (lets face it, I'm not a cam *****), the battery continues to a point where it can no longer be charged (it must be charged a little bit in order to begin the charging process in your individual units. This is a semi-outdated system on Casio's part, but what can you do?
Take a 9V or 11V battery, wrap some copper or metal wire around the +/- poles and match them to the +/- poles on your camera battery. Wait 30 seconds. Then your camera battery should charge. If you want to be smart about it, see if it works and then call Casio and get two batteries out of them and you can keep it as a back up! =)
Posted on Sep 13, 2008
The 9volt battery trick works perfectly. Thaks...
Posted on Aug 25, 2008
This whole thing is happening to me at the moment. i just haven;t ordered the battery yet. See my friends dropped my camera, and it now has a broken LED screen. My camera hasn't been fixed yet, but I thought the reason why my battery charger was blinking red was because the camera was sowly getting weaker, but my sister has the same camera as me in a different color, so I asked her for her battery and it was the same broken LED I knew and "loved". But yes, the solution is to get a new battery.
Posted on Jul 03, 2008
The 9v battery woks. but contact the tech support and get a free battery. Thanks for the help
Posted on Jun 05, 2008
I had the same problem few months ago, called up Casio and they were incredibly helpful and sent the replacement battery. However I had left the camera unused and the same problem has repeated. Called them again, got a customer service agent in 10 seconds and she said it will be replaced free again. Issue is that it keeps happening and how long does one have to keep calling up and asking for replacements. If their customer service was not so good, there will be lots of annoyed customers. Jay
Posted on May 26, 2008
Switch to Cannon
Posted on Jul 19, 2008
July 11, 2010
the 9 volt REALLY does work!! I just did it, right before my wife was going out to buy a new battery. saved us 40 bucks! i had to use two small nails to make the connection between batteries. try this before running to the store!
Posted on Jul 11, 2010
I have been trying to get this battery to work for months now. I finally came across the 9 volt battery solution and it DOES work!!! (get a 9 volt battery and some wire (i actually used paper clips) and connect the positive to the positive and negative to negative for about 20-30 seconds. THANK YOU TO WHOEVER POSTED THIS!!!!!
Posted on Feb 26, 2010
The battery on our 2 year old Casio camera would not hold a charge. I searched FIXYA before ordering a new battery. The solution in this post using a 9V battery worked like magic! We used alligator clamps for the wires on the 9V battery and held the copper against the camera battery for 30 seconds and the battery charged fully in less then two hours! It is a bit awkward holding the two wires against the camera battery. Have a second person hold one of the wires. This advice saved us $25! Thanks FIXYA!
Posted on Dec 25, 2009
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