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On a 1-10 scale- this is a 2.
place a cardboard box on the stove to support the microwave once it is free.
Remove power cord from the outlet in the cabinet over the microwave.
In the cabinet over the microwave, locate the 2 mounting screws.
Loosen each one about 6 turns- the microwave should drop down in the front by about 1/2 inch.
Once loose, you can remove both screws completely and allow the front of the oven to rest on the cardboard box.
While supporting the front of the microwave,have a helper remove the cardboard box.
Tricky part...while supporting the front - angled slightly down, lift hard under the rear of the microwave and pull toward you.
Have a helper feed the power cord through the upper cabinet bas as you bring the microwave toward you and slightly down.
Place the microwave on the counter- with a towel in place to prevent scratching the counter.
remove the rear-wall mounted support bracket.
As I recall the only 2 or 3 long screws that you need to remove are in the cabinet directly above the microwave. You will also, of course need to unplug the microwave above it as well. Is should now hinge down, as the back edge hooks onto a mounting plate on back wall.
Jim here. In cabinet above microwave, locate 2 mounting bolts.
Place a box on the stove top to support the microwave once the mounting bolts are removed (you may wish to cover the box with a thick towel or small throw rug).
1. Unplug microwave.
2. Remove both mounting bolts from top of microwave (they secure it to the overhead cabinet).
3. With microwave front angled down onto box, pull some of power cord out of hole (to provide some moving space).
4. With microwave hand supported, remove box from stove top (a second set of hands would be helpful here).
5. HARD PART- detach top of microwave back from wall mounting plate by placing a hand under the bottom rear of the microwave and pushing up. (Wall mounting plate is screwed into the wall behind the microwave and provides both top and bottom support to the back of the microwave.)
6. Lower front of microwave until you can see about a 1-inch clearance between the top-rear of the microwave and the cabinet above it.
7. Firmly lift the microwave straight up and then bring forward. It should be free of the wall mounting plate.
On the cabinet above the microwave there will be two screws. Hold the microwave with one hand while unscrewing the screws with the other. Once the screws are removed, the microwave will lean forward but not come off the wall. Once you have a good grip on the microwave, lift up towards the back of the microwave and it will come away from the wall.
Put padding on the floor near by for a landing zone. Disconnect the power in the cabinet above. There are two screws in the upper cabinet that support the front. There is a wall plate that supports the back. When the two front screws are removed you will need to be supporting the microhood or it will fall. A strong assistant is nice to have. I like to have the stove out of the way so I can get under the microwave to support it. Once the front two screws are removed, tip the front down, pull the cord out of the upper cabinet. Then lift the back slightly to remove it from the channel on the wall bracket. Set it down Done.
If possible, to make the job a LOT EASIER, pull the stove out from the wall, so you can get under the mocrowave.
DISCONNECT THE POWER.
You'll have to remove the unit from the case.
Remove the screws from the bottom and it should slide out. Then, remove the mounting screws. It's best to have a helper, it isn't always in a good position.
I just removed mine this morning and was having the same problem, though mine did have the screws above going into the unit. You may have to pop the front vent cover off to locate the screws going to the wall bracket, if so remove those. Also,there are 2 tabs on the bottom of the wall bracket that the back bottom edge of the microwave slip into, keeping the microwave from being pulled forward. Tilt the microwave slightly forward and push the bottom back edge of the microwave up to clear the tabs. Hope this helps.
open doors of your cabinet above the microwave, look carefully toward the front you will see two screws one on either side, remove theses screws while a helper holds bottom of microwave, after screws are removed lift up on rear of microwave it will slide up and out of a rear clip mounted on the back wall. remove wall bracket and job is complete. oh yeah unplug microwave, or turn off circuitbreaker first. easy as 1, 2, 3. hope this helps.
look in the cabinet above the microwave, there should be 2 bolts which go through the bottom of the cabinet and screw into the microwave. remove these 2 bolts holding the unit steady then tilt the unit down and away from the wall.