Office Equipment & Supplies Logo

Related Topics:

s
sheila hughes Posted on Jun 28, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My new printer has been set up on my laptop its a hp envy 4527.it printed photos the other week . but not now. its showing details of my old printer on laptop which is hp envy 5530

2 Answers

Pamela Leach

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • HP Master 1,830 Answers
  • Posted on Jun 28, 2017
Pamela Leach
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: May 04, 2017
Answers
1830
Questions
5
Helped
368966
Points
7356

Go to installed devices and see if your old printer is still listed on your computer; if so, remove it from your install devices and then re-install your new one.

Matt D

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Welcome Back:

Visited the website for 2 consecutive days.

  • Contributor 10 Answers
  • Posted on Jul 19, 2017
Matt D
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Welcome Back:

Visited the website for 2 consecutive days.

Joined: Jul 19, 2017
Answers
10
Questions
0
Helped
21310
Points
10

You must uninstall any old unused printer drivers from your laptop

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2helpful
3answers

Sim card location on hp 7100 printer

NO SIM CARD USED IN PRINTERS
0helpful
2answers

HP Envy 4502 here at the house. Wireless icon is on, I go to printable......it tries to connect a connection error, stating it can't connect to the server

(answer 1)you suck.! your ignorance, does.!!!richie46
HP has great help forum. (ask, fixya is the suck form)
ask for where HP is, its not here, but vast resources do exist.

learn to use them..
not blame them for not answering 1,000,000 calls a day. (vast installed base if you learn that, you'd go OMG really)
OP
i guess this is a printer only problem.?
right?
and no service tags posted on both PC and printer
No PC stated
the
HP Envy 4502(all in one)printer I have the J4580 , use it only for scans, i hate injets. laser are my bag,
the first step is install the driver

DRIVERS
http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-4500-e-All-in-One-Printer-series/5304875/model/5368521

real forum
here it is , see it? ask there,
even read 10000 of others with same problems
most are simple. but




no PC stated, nor what Opereating system it runs.,



pc example what is YOURS.

tag1-iq1pketffutrtllzxn3nlj1l-3-0.jpg

use the USB cable to print
if you dont you get to learn now to get the printer
to connect to your unstated wireless router, that I refuse to teach here, ever.(set it to a static IP for the printer , lean how)
0helpful
1answer

How do you connect a Microsoft Lumia 510 smartphone to a HP ENVY 4527 printer wirelessly? I have tried but it just won't connect wirelessly.

In this case the problem comes from the phone.
If all other device can....

Maybe you need to set an option on the phone to be able to use a printer. It's a WINDOWS phone....
0helpful
1answer

Pc cannot see wireless printer

hi im new to this site but i had the same problem with an epson printer. have you tried port forwarding the printer with a static ip address. i also had to download an app for my samsung phone to connect to printer as it would not see it, also if you click open a photo on your laptop then go to print, it should ask you to install a printer. ( look for drop down menu and look for install printer not microsoft xps document writer) choose add a network or wireless printer and you should see it on your list of printers. hope this helps
0helpful
2answers

How do I restore connection to my printer. I was in the middle of printing a document and lost power to my PC. Now cannot print Many thanks. Brian

Go into your computer printer set-up and check if there are any jobs left to print. Check manual or tech support. Maybe youtube has video on it.
0helpful
1answer

How can I increase the font size on my HP ENVY 4500 laptop?

is it laptop or printer. it it is a laptop and if it is windows 10 just goto display setting and give the font size with persentage.


https://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Envy-4500-Printer-Font-Size/td-p/6369207
Not finding what you are looking for?

108 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...