This safe must have the combo keyed in before it will unlock with the key. If all you have is the keys, the safe will not open after the combo has been turned to the left and engaged. Good. Luck. I have 1/2 doors open on mine now because of this. It also has a lock-out feature that locks the doors if the combo plate is removed.
If it's got a key way a locksmith can pick it , ps I've picked most locks but never had a safe to learn with but what you can do is go on youtube put in lock picking and try and get a phone number off one of the sites good luck colin
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