Printer is not connecting with pc and alarm light is off but power is on

ALARM LIGHT which always glows - RAM error (logic board is dead)

Sir the printer is giving line because the cartiage or toner is not of good quality so it does not melt properly and produces line while the alarm comes and stop printing is due to the problem in charging cathode or gutter

Hi Amanda,
Turn the printer off and on.Solved?
Disconnect the printer completely from PC and unplug from power.
Restart the PC and connect the printer again.
Try printing now.

Hope this helps.Thanks!
Please rate this answer.

Try:

• Connection Error)
• Power light (or Alarm and Power lights) alternate(s) between orange and green
• Alarm / Power light is solid steady orange

If any more problem encounter,post or thumbs back.

E5 means cartridges error - to fix press the "stop\reset" button for 5-7 seconds and then release it.

You can also try this:

1) With the printer power turned off but connected to a power source, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)

3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light
alternately, Alarm in orange and Power in green, starting with Alarm LED.)

4) When the Power LED lights in green, press the Resume/Cancel button the specified number of time(s)according to the function listed in the table below. (Each time the Resume/Cancel button is pressed, the Alarm and
Power LEDs light alternately, Alarm in orange and Power in green, starting with Alarm LED.)

4 times----Green (Power)------Waste ink counter resetting

they call that flash codes or error codes. please count
count how many times the lights flash, here is what they mean

Alarm / Power light flashes orange 7 times consecutively (ink cartridge installed incorrectly)

Alarm / Power light flashes orange 5 times consecutively (Print Head Error)

Alarm / Power light flashes orange 4 times consecutively (Out of Ink Error)


Alarm / Power light flashes orange 3 times consecutively (Paper Jam Error / Cover Error)

Alarm / Power light flashes orange 2 times consecutively (Load Paper / Paper Feed Error)

Alarm / Power light flashes orange 16 times consecutively (This FINE Cartridge has previously been used)

Alarm / Power light flashes orange 15 times consecutively (FINE cartridge not recognized)

Try updating any drivers for the printer,
If it doesn't fix the problem, try uninstalling and reinstalling the printer.

The drivers should be installed without the printer connected.

Download driver, turn on printer, then hook up to pc

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=257&modelid=10239

error 6c00Alarm / Power light flashes orange 11 times consecutively (Automatic Print Head Alignment Error) 2. Alarm / Power light flashes orange 2 times consecutively (Load Paper / Paper Feed Error) 3. Alarm / Power light flashes orange 3 times consecutively (Paper Jam Error / Cover Error) 4. Alarm / Power light flashes orange 4 times consecutively (Out of Ink Error) 5. Alarm / Power light flashes orange 5 times consecutively (Print Head Error) 6. Alarm / Power light flashes orange 6 times consecutively (Inner Cover Open Error) 7. Alarm / Power light flashes orange 8 times consecutively (Waste Ink Nearly Full Error) 8. Alarm / Power light flashes orange 9 times consecutively (Camera Connection Error)

disconnect it again for sometime.also try to remove the cartridges from the printer if possible.and take out the power wire of the printers back for sometime.also remove if any computer wire connected to the back of the printer and then slowly ---slowly connect every thing back and check out.it should work.as the printer is new and the alarm light also bliks if the internal parts gets misallighned or blocked internally.if such problems get it replaced.

hmmm..unhook printer from pc...restart and run a menu test page...

if that works, re connect to the pc..

and you might need new drivers get em here