Question about Broderbund PrintMaster Platinum Version 18

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How to configure Printmaster 12

"Cannot determine configuration" pops up when I try to click on my Printmaster 12. What does this mean and how can I fix it? It has worked fine for years, but I recently had a virus and had to have it cleaned... might this be the problem?

Posted by melodie_roba on


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Melodie roba,
Most definitely this could be your problem! I would reccomend that you completely uninstall Printmaster 12, run another virus check, then reinstall the program. Once the program is installed, update it through the vendor and it should work fine. You should be able to find the vendor (PrintMaster) updates through the help menus.

Hope this helps,


Posted on Jul 26, 2009


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