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I tried to clean the cartridge filter on my Hayward tiger shark pool cleaner and can not get all the debris out from folds with a garden hose is there a tool that helps

Posted by Sam Mingo on


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  • 7 Answers

SOURCE: hayward pool cleaner wont move

Make sure the feet have springs in place, move freely, and rubber not too worn. If that all looks ok, then probably too much suction pressure. Use gauge that came with unit to verify proper suction.

Posted on Jul 05, 2009


Dale Cobb

  • 366 Answers

SOURCE: Pool cleaner only goes in circles; doesn't clean the whole pool

could be a number of problems. The most common problem is the turbine bearings have failed. You will have to disassemble it to check them. A fix is a turbine kit with A-frames. This kit has all the moving parts excluding the turn valve. If your cleaner is going around in circles and twisting the hose, its likely you have a bad bearing or so on either the turbine, a-frames or both.

Posted on Sep 15, 2009



  • 64 Answers

SOURCE: Navigator Pool Cleaner: When I run my hayward cleaner the hose twists up a...

You have either a bad or stuck gear box or a loose or damaged a frame bearing. The gear box controls turning and the a frame controls propulsion, but one bad bearing will cause the cleaner to move more in one direction, causing the hose to coil. You can hold the cleaner under the water by the top of the hose, and it should turn in all directions within a few minutes. If it doesn't, then it is the gearbox. If it does, then likely a problem with the a frames.

Posted on May 19, 2010


Jessica Harwell

  • 640 Answers

SOURCE: Navigator Pool Cleaner: My Hayward pool cleaner just goes in small circles...

Check all of the following. Ones of these issues is probably causing your pool cleaner to go in circles. Let me know if these soultions don't work and I will be glad to offer more solutions, but I a think one of these might solve your problem:

1. You might not have proper water flow. Too much or too little pressure will cause this to happen. Check the pressure with your flow gauge and adjust if necessary.

2. Check for a partial blockage of the navigator throat. If you have a blockage, it could disrupt the movement of your cleaner. Clear blockage if necessary.

3. Check the shoes and wings. Damage or wear to them can disrupt your patterns of cleaning. If you notice that your shoes or wings are worn, replace them to correct the problem.

4. Check to make sure that your hose is not twisted. It should be clear of kinks, twists, and knots. Untangle if necessary. Laying the hose out in the sun will make it more pliable and easier to untangle if you need to do this.

5. Other things that could cause steering issues: check and clean the rear screen, check to see that the cone gear is is free and rotates smoothly, clean/replace/repair gear box, check pod connection, and check turbine and spindle assembly.

Hope this helps! Let me know if you need clarification or additional help!

Posted on May 20, 2010


  • 3 Answers

SOURCE: Aquavac Tiger shark won't operate

The power supply powers on even when it doesn't output any voltage, so it's kind of misleading. You should have the power supply checked or you can do it yourself if you have a multi-meter, by measuring the output and making sure there is 24V.

Posted on Jul 17, 2010

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Hayward Tiger SharkVac cuts on cuts right off Help

I'd get on Hayward Pool Products website and contact them to find your nearest authorized repair site. The unit should certainly still be under warrantee. Don't try to fix it yourself, that voids the warrantee (true for almost all pool equipment)

Jun 17, 2013 | Aqua Vac Tiger Shark

1 Answer

Hayward Navigator just had shoes and wings replaced. Everything seems to be working but moves extremely slow, even when suction is increased.

Did you have the turbine and A-Frame inspected or the gear box at the back of the cleaner looked at? Hayward Navigators are 100% repairable and most every pool store carries every single part to make the repairs. If these parts are also worn down, you will notice performance issues with your cleaner.
Before we assume the worst, lets run the cleaner through a few inspections.
Simple Troubleshooting for your Hayward Navigator When It Is Not Moving

The most common reason the Hayward Navigator stops moving is there is something blocking the mouth of the cleaner. Pull the cleaner out of the water while the equipment is turned off and make sure the cleaner is not clogged with debris or plugged with a pool toy. Also, make sure that all the internal components are properly installed.

Not Enough Suction - Next, verify that there is enough suction to allow the cleaner to work properly. While the pool equipment is on, lift the Hayward Navigator to just below the surface of the water and feel to see if there is a reasonable amount of suction getting to the cleaner. If there doesn't seem to be enough pressure, make sure all baskets are clear of debris, the main pool filter is clean, and that the diverter valve is open to the pool cleaner.

Small Debris Inside the Navigator - If there seems to be enough suction getting to the Navigator, but the pods are not moving back and forth, there is probably some small debris inside the cleaner that is stopping the turbine from moving. In order to remove any debris from inside the cleaner, remove the small access cover from the bottom of the cleaner by loosening the one screw until the plate pulls off. Use your fingers or the hose to clean the inside of the cleaner out.

If following these simple troubleshooting tips doesn't correct your cleaner issue, there is probably a mechanical issue. Take your cleaner into a local swimming pool retailer or have a service company out to assist (though most pool stores will not ever charge you for labor to make repairs!)

Thank you for posting your question on Fix Ya! I hope to have been of some help to you regarding this issue and if you need some additional clarification, please feel free to let me know what happened with your cleaner! We also appreciate your feedback in letting the world know if you were satisfied with our help!

The Ugly Pool Guy

Dec 11, 2010 | Hayward Navigator Pool Cleaner

2 Answers

Doesn't seem to be travelling around the pool as good as it originally did. it is approx 15 months old

I have owned 2 phantoms over 5 years. Most likely the problem is with the hose. The Phantom's hose will invariably need repairs over time. The hose swivels break and leak causing the pressure to drop. Even one leak will cause the cleaner to slow substantially.

The pressure gauge that came with the cleaner is very helpful. It will tell you if it is a pressure issue or the cleaner itself. Check your hose swivels and joints to look for leaks. Next check the filter screens (one near wall and one in the back of the cleaner). Finally, look at the hose's connection to the wall. The culprit is likely one of the above hose related issues.

Dec 09, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

My tiger shark pool cleaner will run for about 30 sec. then shut off. how can i fix this problem?

The pool cleaners impeller may be clogged or jammed with debris. Check and clean if necessary. The brush rollers or drive tracks could also be stuck. Check for debris and remove. It is most likely one of these problems if it is shutting off after only seconds of running. If these don't seem to be the problem, I would check your power source.

Aug 18, 2010 | Aqua Vac Tiger Shark

1 Answer

Aquavac Tiger shark won't operate

The power supply powers on even when it doesn't output any voltage, so it's kind of misleading. You should have the power supply checked or you can do it yourself if you have a multi-meter, by measuring the output and making sure there is 24V.

Jul 17, 2010 | AquaVac Tigershark Plus Robotic Automatic...

1 Answer

How do I manually clean my Pentair quad cartridge filter?

Hi .. most cartridge filters can be cleaned by removing the top of the filter container. Then you take out the cartridges and use a hose on a solid stream and wash down the filter fabric. This will remove all the trapped sediment and debris. If you want to remove the organic deposits then you would use an acid to flush the cartridges, for this you should consult someoine at a pool shop for the proper solution and procedure ,,

Jun 20, 2010 | Hayward EC-40 DE Pool Filter with pump

1 Answer

My Hayward Phantom pool cleaner has stopped cleaning and just goes in circles. How can I fix?

If the cleaner has no suction, check for obstructions in the debris chamber or throat of the cleaner. Also, check for hose leaks. If the cleaner has suction, but is just not moving properly and is spinning in circles, you most likely have a problem with your hose. It is a common problem with these pool cleaners getting small kinks or bends in their hoses that cause them to move in circles. If you store your cleaner hose in a coiled position, this will make the problem worse. Try laying the hose out in the sun and stretch it slightly. Let it sit for several hours, reconnect, and try it again.

May 27, 2010 | Hayward Phantom Pool Cleaner Complete with...

1 Answer

Tiger shark just doesnt clean very well

I the filter is not very clean the pump will not push hard enough to hold the tracks onto the walls. Try running without filter in a very clean pool for a few minutes to see if it solves the climb walls replace the filter and clean the unit

May 26, 2009 | Aqua Vac Tiger Shark

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