WD40FW2610 shows please run channel auto scan then i do thes it gots up to 69 and quits

Your STB has to be commanded to conduct a channel auto scan to identify and store channels it is receiving.

If when You scan, and you don't get at least one channel, it will keep showing You this message! look at screen it will show new channels! if no new channels check to make sure your coax is hooked up good, also make sure you are using right setting if outside antenna, select antenna, if cable select cable for your source!

Make, model, and year please.

Where is your antenna hooked up? Thru a cable box? Direct to tv? Completely describe setup, maybe post photos

Your TV must be set in cable mode for channels higher than 69, and your cable provider must allow those channels to be received without a cable box. Menu, Channels, switch air to cable, run auto scan. If it receiving those channels unencrypted, it will find those channels.

Refer its user manual for details.
Electro help

NO picture just error message "please run channel auto scan"

The tuner inside the tv has failed - which is quite odd since you just bought it. Take it back and recover your money, you got a lemon.