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I have a CorningWare crock pot Model SC 4026 that I purchased used. It works great but gets so hot that the rubber feet melted off the bottom! Is it safe to use if placed onto a baking stone or tiles?

Posted by Denise Sternik... on

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Anonymous

  • 1 Answer

SOURCE: missing rubber feet

I called 1-800-5574825 The Rival Company Customer Service Dept. I found my instruction booklet and it had this number. They do not have a replacement part for this item. The customer service person was very polite and said since it was under warranty (under 1 year) she is sending me a brand new slow cooker. Very wasteful since I just need the rubber foot, but at least they are sticking behind their product. I hope this helps someone else.

Posted on Oct 28, 2008

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Anonymous

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SOURCE: Corningware crock pot

for replacement parts information on Corningware products, you may call toll free (in North America) 1 800 999 3436.

Posted on Nov 23, 2008

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SOURCE: I bent the bottom of my crockpot pushing the rubber feet back in place. How do I take it apart to push out the dent?

There should be a few screws on the bottom that if removed will allow the dis-assembly of the unit. The screws may be inside the rubber feet.

Posted on Jul 07, 2014

Testimonial: "There are no screws, there are two long rivets with these weird clips that hold the whole top on. Is there a trick to getting those clips off? If I try to force them it seems like I will dent more of the bottom."

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Mailing Address:
Rival
c/o JCS/THG, LLC
13120 Jurupa Avenue
Fontana, CA 92337

Telephone: 1-800-323-9519

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

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