Creative Labs Zen V MP3 Player Logo

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Posted on Nov 21, 2007
Answered by a Fixya Expert

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Creative Zen won't switch off

Hi, While trying to charge my Creative Zen it will not switch off it carries on playing.

  • pansepah Apr 08, 2008

    hello, i was listening to some record and i wanted rewind it suddenly every thing stopped, after that i tried to turn off it but i could not turn off my mp3 player(creative zen 2gb) it is freezing .and its screen does not turned off. i

  • Toby33 Apr 17, 2008

    Well...

    I´m not regularly walking around with anything that fits into this "hole". Is there a similar way to reset the player as with the pod-series? button combinations suchlike? After resetting my Zen over 10 times I´m giving up. It still behaves the same way just a few seconds after it´s rebuilding sequence. I have the latest update, and no fysical damage have come to it.

    More ideas anyone?



    Thanx

    Toby

×

4 Answers

A

Anonymous

Thank you vey much for your solution

A

Anonymous

Thanks a great solution

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A

Anonymous

Mine did the same thing, there is a small hole below the on switch put a small pin or something in there it is a reset button

Anonymous

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  • Master 4,402 Answers
  • Posted on Dec 06, 2007
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Creative zen became frozen

Let the battery completely drain, and after a while charge it using the charger available else thru computer without turning it on.. let it charge for 50% and then try switching it on. Try this if not get back to me.
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Install the software included with the Creative Zen V Plus. Many problems with the MP3 player can be resolved by installing or updating the software included with the device. Use the CD that came with the player to make the install, or log on the Creative Zen V Plus product page on the company website to download the latest firmware:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=15306&prodName=ZEN+V+Plus
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My Creative Zen has a white screen but syill plays music

http://www.youtube.com/watch?v=a8g0sh7pc54
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5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position)
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I would try charging the player with a wall charger (can you borrow a charger from a friend?)
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