Question about SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e250 not working!

Every time i try to turn my player on it goes through the whole stage it used to, when it worked. Straight after it finishes refreshing the database it just goes to a blue, green or white screen with squiggles and lines on it. It dosnt show up on the computer either. I have tried taking the battery out, recovery mode and the sansa recovery tool. does anyone know what i can do to make this work or do i have to take this back. (which i cant because i lost the receipt) thanks

Posted by cal32 on

  • lindseychadi Aug 29, 2008

    My computer will not recognize the device. Will not format. songs dont play. Keeps asking which language

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2 Answers

Anonymous

This worked for my Wifes Sansa e250r.
1. Put you're Sansa in Recovery mode:
- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. A drive/folder should show up that has a file in it called "VERSION.txt"
2. Create a empty file with notepad and name it "sansa.fmt"
2. Copy this file to the folder or drive that has that "VERSION.txt" in it.
4. Turn off Sansa, you should see a message that it's formatting.
5. Move the hold switch back to its original position.
6. Turn on Sansa

Should be fixed now, please aware that your music will be erased, but your SD card will be untouched.


Posted on Aug 29, 2008

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Timothy D

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Try this;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.


Please RATE my solution at the bottom.

Best of Luck.

Posted on Nov 21, 2007

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Our player had died after we re-formatted it and forgot to update. oops. =) but this worked. Thanks much for the post.

the follwing link supports these sansa devices.
Devices supported:
e200
e200R
c200
m200
express
Clip
View

( I did exactly what was posted, new link if you don't already have this on your pc. http://www.sandisk.com/Retail/Default.aspx?CatID=1376 )

  1. Turn the switch on the top of the player to 'Hold'
  2. Press the Record button and Menu buttons at the same time until it the player boots (this took a few seconds)

  3. sansa e200 should tell you to move the switch to unlock,
  4. connect it to your pc and it will update the firmware.

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