Question about Schlage Locks & Locksmithing
This problem first occurred last week and Schlage help desk couldn't assist so I purchased another lock (same model) which worked for a week and then started the same behavior. Any help would be appreciated.
Try a hardware reset by holding in the reset button on the back panel (need a pin) for 20 seconds as you turn it on. If it does not work or you will not get connection from your router to cmputer it means the router has gone bad and need a replacement Let me know if this will help
Posted on Nov 27, 2009
The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.
Complete installation & programming instructions can be found here:
Notice that the above is a .pdf filetype. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:
Videos for installing and programming can be found on this page:
Scroll down and find them under the heading Electronic Security--Keypad deadbolt 365
Good luck--and please provide feedback if this helps!
Posted on Nov 08, 2011
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