Question about Computers & Internet
It sounds like you may have more than one PAYPAL account. You may have opened another PAYPAL account with a different email adderess, or possibly someone else has set up an accoun t with your credit card details. Try logging in to PAYPAL with any other email addresses you have.
here are the PAYPAL guideliens for lost email addresses:
I forgot or I don’t have access to my PayPal email address. What can I do? Question : Answer : I have forgotten my email address
If you do not remember the email address registered on your account, PayPal will need to verify your identity by asking you a few questions. For security reasons, all the information you provide must match your PayPal account in order for us to reveal your email address.
To recover your email address, follow these steps:
If you have forgotten your password, click the ‘password’ link under the ‘Log In’ button and follow the instructions.
I no longer have access to the email address registered to my PayPal account
Even if you no longer have access to the email address, you must still enter this address to log in to your PayPal account as this is how the PayPal system recognises you. After you log in, you can change the email address then use the new one when you next log in to your account.
If you definitely only have one PAYPAL account, I suggest you go the the PAYPAL Help section and report the problem.
Posted on Nov 12, 2009
call the company and send them a copy of the receipt and also one from the return and tell them they can't add.it seems like they are charging you a restocking fee or some hidden fee. I would investigate much more than asking out here.
Posted on Sep 06, 2012
Start with your supplier... failing that
They can become a lot more pliable once their charges are recovered... So go immediately to Discover Card...
and no matter how inviting or convenient...
TELEPHONE them... using the number posted on the back of the CARD... YOUR card... in your hand.
Relate your tale of woe... and they will advise you.
If it was an AMAZON purchase prepare to be delighted and amazed... If it was an eBay purchase AND you have AN ADEQUATE REASON you MIGHT not have to pay RETURN POSTAGE...
As for the real world be prepared to cover both return shipping and restocking fees...
Depending on the RETAILERS customer focus
Good luck with that
Posted on Jan 17, 2016
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