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James Ashness Posted on Apr 03, 2017
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I replaced the #1 drawer for a RICOH MPC2051 after install it keeps saying on the screen add paper to tray 1 and the paper tray is full? can you help. James

  • Freckled legs Apr 11, 2017

    Check the paper lift sensor flag above the cassette inside the machine. be sure it is in the correct position.

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1 Answer

Freckled legs

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  • Ricoh Expert 129 Answers
  • Posted on Apr 03, 2017
Freckled legs
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Take of the lower back cover and check the lift mechanism to see if it is lifting the paper. Make sure there no paper debris stuck behind the cassette.

  • James Ashness
    James Ashness Apr 03, 2017

    I do not know what you mean by the lower back cover?

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Related Questions:

1helpful
3answers

Canon image runner ir 2520 says load paper but the paper is already on the paper tray please help

Cassette sensor switch inside the machine body. Remove cassette outside and check machine body bottom where cassette is installed. Switch Has been misalignment by unfortunately. Align this two Switch Sensor Then again install cassette. Hope its working.....
0helpful
1answer

MY BROTHER MFC 9440CN KEEPS SAYING NO PAPER RELOAD PAPER IN MP TRAY

not sure if your on copy mode or print mode ..close the MP tray door....turn off then on go to general setup select tray 1. not sure if your on copu mode or print the machine wants you to add paper to the tray that needs it. if you add paper dowes it still say"add paper" .if this is the case then the tray sensor is 1)broke2) pushed out of the way folded3) tray feed roller are not installed correctly no allowing sensor ..make sure your printer settings(properties) are set the that tray.
0helpful
1answer

Paper tray is full but display still reads to load paper. There is a small sensor? dohickie hanging down inside. It was loose. I reconnected it but am not sure how it fits inside the machine. Pushing in...

Hello info66414,

Welcome, and thank you for using FixYa!

You are correct! The Do-hickie is actually called the "Paper Tray Sensor Flag" and it isn't supposed to be dangling down. When it is dangling and won't stay seated, it has been broken by accidental replacement of the paper drawer.
You will have to get ahold of your local Ricoh Repair shop and have them replace this sensor for you. Then it should detect paper properly again.

Have a great day!
0helpful
1answer

I want to put 8 1/2 by 11 paper in top drawer (#1) and use 8 1/2 by 14 in lower drawer (#2) I do put the papers in correctly, but it does not recognize drawer #2 as anything but 8 1/2 x 11. How do I...

First you have to put a little wheel (in front of the tray) in the correct size and format of the paper.
Than You have to see in the menu what is selected.
User tools.
System sittings
Tray paper sittings
(change to your needs)
0helpful
1answer

We have a Ricoh FT 7650 copier, it has 4 drawers and only 1-3 are working. 4 is set for 11x17, but it shows up blank on the screen and if I select it I receive an error message. I'm not sure why it's...

take the tray out there is probably a paper behind it remove then off on

or there are small connectors on the back of a tray and copier make sure they dont have any paper stuck in them
0helpful
1answer

Tray error

Since tray 2 works, I'd guess that each drawer has a "paper sensor" that sees that paper is in the drawer. You might pull both drawers all the way out, with a flashlight, if needed, look at the area inside of each where paper is fed and you can compare #2 with #1, since you know 2 is good. You may find a sensor out of place. If it's not something simple like it popped out of place, then you may need to put in a new sensor. Good luck, please rate this if it helped.
0helpful
1answer

Ricoh Aficio AP410 paper tray

Try this links for the parts of Ricoh printer:

Ricoh USA

The Printer Place

Thanks
Scott
0helpful
1answer

Paper drawer is stuck open

Please pull out the tray.
Check if the rear end fence is out of place.
If so, please remove the metal plate with the spring, remove the gear in the middle of the tray (below the metal plate) and reposition correctly in its place the rear and front end fences.
Then try closing the tray.
Good luck and please rate me, thanks.
4helpful
2answers

Standard Try Full

'Standard tray full, remove paper' is the output tray where the prints exit.
Check also the exit sensor/feeler condition.

Good luck and please rate me, thanks.
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