My phone is working fine other than the external display never changes. It is stuck with the M logo on the outside. It never shows caller ID or the time on it. Even when I change the option to "open to answer call", It still never has caller ID on the outside, and I still have to push a button to answer a call. How do I fix the external display. The internal display is fine.
I had the same problem. I sent it back to Motorola for warranty. They fixed it and said it was a connection issue.The connection between the screen and the keys came unplugged. This is a regular problem they have with this phone. The phone is poor quality!!!!
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It is my understanding the caller ID feature comes as part of your telephone service and your phone only displays what comes through. So either you changed the subscription which means you dropped the Caller ID feature or your BT plan does not have it anymore. Best to call BT and confirm.
The source of my caller ID not displaying was a faulty ADSL filter. For some reason my ADSL filter blocked the caller id information - but worked fine otherwise. When I changed the filter the caller ID worked fine again.
Caller ID in the USA uses the FSK standard. For the most part, callerID in India uses DTMF (although I have heard of some FSK usage).
I am currently living in New Delhi and have an Airtel home phone line.My switch uses DTMF. I went to the Palika electronics bazaar (I awaysuse shop number 266 near gate 5, they seem to be a little kinder toforeigners as far as the "final price") and purchased an DTMF to FSKconvertor. My US phones now show caller ID information, although usingUS number seperations ### - ### - ####. I paid R500 but you couldprobably get it for around R400 if you are willing to put in the timebargaining. It looks like they are also available on Indian Ebay.
Mine says UST001B. It looks like these are low volume items becausethey stuck the components into a box marked "DSL Splitter" It works toconvert the caller ID as advertised.
Does anything show on the external display if you go to take a picture, but before you acually take it, close the phone and look on the external display as if you were taking a self-portrait?
To make fully sure, while the phone is closed, press a volume button - does anything show on the display? If so, the external display functions and it would be a setting that may have been overlooked.
Go to Menu > Settings > Initial Setup > Display Timeout
Menu > Settings > Personalise > Home Screen
This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.