If the gear is broken, you most likely need to replace the pick up roller which is extremely hard or almost impossible. You may try to see if the error is really with the broken gear, or you if you just have a dusty roller that picks up paper by checking if the rollers is actually spinning when it is trying to pick up the paper.
To see what the issue is with gear or roller, try the following:
1. Remove the output paper tray and paper from the loading tray.
2. Send a copy job or print job through.
3. have a flashlight to shine light on the pick up roller and se if it spins. Try touching with your hand to be sure.
4. If the roller spins, put some alcohol on a cloth or paper towel and clean the rubber rollers.
5. Wait a few minutes, load paper and try sending copy job again.
If the roller is not spinning, then you have a problem with gears for sure.
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SOURCE: Out of Paper. Load Paper Error
I have the same problem with a new psc 1610. The paper is not grabbed. Their might be a sticky spray for the rubber rollers to help? Handfeeding each page currently (sigh). All else works well though. good luck.
SOURCE: Keep getting "out of paper" error message
Unfortunately this printer and alot of others like it have a very poor paper feed mechanism. I am finding that the (1) small pickup roller that is used in this and other machines like it is failing (not picking paper) prematurely or faster than i think it should (this is looking at page counts on some of these machines). We have been disassembling them and rubber restoring the pickup roller which fixes the paper jam/paper out errors.
Inkworks
SOURCE: HP Officejet 7410 AIO keeps saying out of paper when plenty of paper loaded
I have the same unit. There are many issues with it. First when you install the software you may need to add something to the registry.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Printers\HP Officejet 7400 series\PrinterDriverData and create Key HPDJEnableSecondTray as DWORD with Value of 1
Once you've done this here is the biggest issue and one I've found to fix this issue PERIOD.
You need to go to your Printer Driver then to Properties of it then Device Settings Tab - you will see Form to Tray Assignment in the list and like 5 options, you have to make all but the one you want to NOT AVAILABLE. Example mine is set to Upper than Lower (Letter) all the rest are set to NOT AVAILABLE. Problem solved.
SOURCE: hp p1006 wont load/feed paper
i know this is not perfect but...
paper runs out during printing... so
1)open the front cover
2)close the front cover
3)IT WORKs
If i helped you please rate me
SOURCE: HP Officejet Pro 8500 printer message "Paper jam"
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.
Clearing paper jams
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