I tried multiple computers and everytime i try and install the usb device driver with the disk i got the option isnt even available. every computer says usb device not recognized.
Check your data cable. Maybe you have troubled with your data cable. Cable track is not connected from begin to the end. If you don't have a problem with your data cable, check the condition of the slot connector on the camera. Perhaps, the connection between usb connector is not the right track.
YOU HAVE TO INSTALL DRIVER BEFORE YOU HOOK THE USB CABLE.
Follow the steps given below to refresh USB ports.
1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.
Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.
7. Shut down the computer.
CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.
8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.
The above steps will refresh the USB ports.
Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.
Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.
If it turns out that the files are indeed corrupted, there are several free recovery programs you can try.
http://www.easeus.com/resource/drive/usb-flash-drive.htm
Click on this link or copy and paste the complete link into your browser. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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