Razr charge My Razr goes dead even turned off. I bought it on e-bay new but didn't use it for some time. Now it's too late to get them to replace it. I've heard this is a common problem. Can I get Motorola to fix it? Or is there something I can do? Thanks Nancy

Hi testing battery voltage will not give an accurate reading on battery condition U need a BATTERY LOAD TESTER.it will check the condition & give U a true reading on there condition ,..if batteries r good the next thing to check is the control box the charger circuit runs into the control then to the batteries if control box is faulty this could b the problem .,with youre charger not charging . LOAD TESTER AVAILABLE ON E/BAY APROX COST $35 , Cheers

Well... I would say no.. Not worth battery.. I had the same thing happen to me where my phone wouldn't charge and we bought a new battery for $50.00 and then we find out my phone is shot.. so I would strongly recommend getting a new phone..

Hi,
I have done some research for you and can't seem to find anything other then a number to call. I know you said you put a new battery in so please make sure it is making a connection in your phone. I am wondering if there isn't a good connection and maybe this is why it isn't recharging for you. Normally when a battery goes dead it is just a matter of charging it for a few hours and it will be fine. Here is the number to call for service questions. Best wishes.....I hope you can retrieve you pictures.

95 Troubleshooting If you have questions or need help, we’re here to help. Go to www.motorola.com/consumer/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

Did the phone show it was charging on the display? Was the charger firmly connected to the phone? The batteries will go bad after a period of time of recharge cycles. I have bought replacement batteries for my RAZR on eBay. Remove the battery and do a search on eBay for a NEW battery from a dealer using the battery P/N on the battery. I found a higher capacity battery for mine that lasts even longer on a charge than the original one that came with my RAZR. You can do a search on eBay for "RAZR battery". Look at the mAH rating on your battey, Try finding a replacement with the same or higher rating than your original. The higher the mAH rating, the longer it will last between recharge cycles.

Good luck!

- Jim

you may have been sold a duff battery.you could try replacing with a new one.a bit of a bummer but it does sound like the battery is dead.hope that helps.

hmm well i suppose u try with a new charger 1,, b4 you throw it away

The only solution is to get a new battery. When you do, charge it completely when you first get it, then discharge it until it dies. This will maximize the life of the battery.

the mainboard is gone and have to either be replaced or taken to a mobile service center close to you and hvae them use special equipment to revive it.

Component problem on your phone so you'll have to take it to a repair agent.

probably the battery is not original and the phone does not reconize'it try buy an original one