Question about Jura Capresso Impressa Coffee Makers & Espresso Machines
Beans don't feed into grinder - runs w/o sounds of grinding
I had a similar problem, and solved it by turning the grinder by hand against resistance. Apparently the grinder wasn't really turning during the cycle and needed to be cleared. If your beans are "hopping" this may be a different problem.
Posted on Aug 14, 2009
Testimonial: "Grinder is turning but old bean oil is clogging it. Stirring beans on next brewing after drying the grinder was also customer services recommendation"
I just called their customer service 800-220-5701 with the same problem.
There's a point at the bottom of the chute where you can add ground coffee that tends to clog, especially if water gets in there. Access is from underneath - - remove the bottom tray and reach in - - it's not the hinged flap opening (that's the first thing you'll feel) but if you leave that closed and reach behind it, there's a silver-dollar sized area you're supposed to try to access and clean using a dry cloth. Once that's done you're supposed to try vacuuming from the top and then let it dry for a day or two.
Posted on Dec 22, 2010
Same thing happening to me right now. I think this has something to do with having used flavored beans (which I was warned not to do). Supposedly they gum up the machine.
Posted on Mar 21, 2011
This sometimes happens when after cleaning the machine. I will explain: The beans have a natural oil on them as you know, that also helps coat the hopper for beans to fall. Sometimes when cleaning the machine, the natural oil that is built up around the hopper is not there. Once you brew a cup sometimes the light will go off on its on. If the beans by shaking the machine will not drop down, try using a wooden spoon and help get them going. Other way, is cleaning out the beans completely and then spaying some PAM (used for cooking). What I also did was locate the complete manual for you to download and read page 21 in the trouble shooting area. Here is the link you can copy and paste and put in your browser.
I hope this helps you, and please rate my free advice accordingly , thanks Mike
Posted on Oct 14, 2011
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