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Re: leaving dirty marks on clothing
What kind of washer is it? Most of the time spots are caused by a reaction between a detergent and a fabric softener. Try hand washing a spotted garment in warm soapy water. If the spot comes off, they were caused by fabric softener/detergent interaction.
A common problem with older GE/Hotpoint washers was that they would let transmission oil leak back into the tub. (Which is why I asked what kind of washer it was.) Sure hope this helps you find a resolution to your problem. Best wishes.
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Pull the agitator out and clean the inside of it and the area of the tub that it covers. A buildup of crud won't be removed by simply washing out the machine. Rinsing out a frying pan will get a lot of the dirt out but, it must be properly washed to get it all.
WASH PERFORMANCE INFORMATION
Creasing can be caused by over loading the washer or the dryer. Permanent Press or Delicate
cycles have been designed to minimise creasing as they use a lower spin speed. Do not leave wet
clothes to sit in the washer or laundry basket.
Soiling is the result of insufficient detergent for the load. White clothes are better washed
separately. Separate lightly and heavily soiled items, as clothes can pick up soil from dirty wash
water. Cold water below 68oF / 20 oC does not wash effectively. Select the wash temperature
according to soil type. For example, blood and mud are better washed in cold water, while sweat
and oil based soil wash better in warmer water. Loads made up of articles of varying sizes will
wash better (e.g. full loads of sheets may not wash that well). Hard water requires more detergent
than soft water.
Wash lint givers (eg. towels, flannelette sheets) separately from lint collectors (eg. synthetic
fabrics). Over loading the washer can increase the likelihood of linting. Insufficient detergent for
the load can increase linting as there will not be enough detergent to hold the lint in suspension.
Over drying synthetic fabrics in a dryer can cause a build-up of static electricity and result in the
fabrics attracting lint.
9.4 Detergent Residue
Over loading the washer can result in detergent residue being caught in the creases of the fabrics.
If this occurs, decrease the load size. Some detergents need to be pre-dissolved. Check the
instructions for the detergent. Cold ambient temperatures, cold washes or short agitation times
may not let the detergent dissolve properly. In these cases pre-dissolve the detergent.
Overdosing of detergent can also cause residue when foam breaks down and will show as white
specs on the clothing. Poor quality detergents can result in residue.
9.5 Black Marks on Clothes
A build up caused by the interaction of fabric softener and detergent (scrud) can flake off and mark
clothes. Do not use too much fabric softener, maximum 75cc. If this is a problem, it is
recommended that the machine is periodically filled with hot water, plus 1-2 cups of dishwasher
powder and left to soak.
9.6 Grey Marks on Clothes
Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes. If
this is a problem it is recommended that the machine be periodically filled with hot water, plus
detergent and left to soak.
9.7 Dye Transfer
Wash and dry non-colorfast clothes separately. Non colorfast clothes left sitting in a washer or
laundry basket can transfer dye to other clothes.
Washing with too much water (i.e. under loading) can cause the clothes to tangle around each
other. Do not load the machine by wrapping clothes around the agitator.
Probably you need to replace the front drum bearing. The gap between the front lip of the drum, and the bearing, is too large, allowing the clothes to get caught in there and get dirty. Hope this helps you.
Usually, if you are getting brown streaks or marks on clothing, one or both of the drum seals are going bad. Clothing will drag between the bulkhead and the drum, leaving brown marks. If you want to do the repair yourself, I can provide instructions, otherwise call for service.
Hello I got a Bosch ClassXX5 and got the same problem, white clothes seemed Grey and some clothes seemed washed but not perfectly, until I discovered that the washing machine did not heat water anymore; after the end of the wash cycle the clothes were cold as the program was initially setup to 40C°.....
I used to think soaps were not up to the task and changed brand often, sadly a Bosch product letting me down was not on my mind, since that brand for me was above the rest, quality, strong, during in the time, having electric tools from Bosch without any problem for years!
Take a look and see if the drum near the door moves up vertically. It shouldn't move more than 3/16ths of an inch. If it does, replace the upper felt seal/plastic slide. The upper seal that supports the front of the drum on the front of the dryer is worn out to the point that clothes can get stuck in the gap between the drum and the front of the machine. This leaves brown wedge marks on clothes. While it's apart, replace the lower felt seal as well.