First, try powering the Notebook
by pressing the Quickplay
button as if the issue is with the Power Button
, it should start.
You need to get the Power Button
of the Notebook repaired if the Notebook starts by pressing the QuickPlay
However, if the issue is different and the notebook doesnot start by pressing the Quickplay button, I recommend you to try removing the RAM
of the Notebook and try with One RAM
stick at a time to boot the Notebook and also by checking the Memory
sticks in both the Memory Slots
You can find the required instructions to remove and replace the RAM
modules in the Notebook from the Manual of the Notebook which is available through the link below :
You can find the required instructions starting from page number 104 of 233
in the Manual.
However, if the issue persists, it can be a Hardware issue for which you may have to get it repaired.
Additionally, I would like to inform you that HP
had identified some hardware issues with few Notebooks installed with AMD Processors
and is providing free repairs for notebooks purchased and currently available in US
You need to get the Product Number
of the Notebook which is indicated with P/N
and is printed on a white sticker pasted at the bottom of the Notebook.
Check if the Product Number
of your Notebook is listed in the list available in the link below :
If your Notebook product Number is listed in the link provided above and if the Notebook is installed with AMD Processor, you need to contact HP Chat Support and provide the required details and get the Notebook repaired by HP for free.
You can find more information about this repair offered by HP from the link below :
You can contact HP Chat Support
Notebooks preinstalled with AMD Processor
by clicking on this Link.
Hope this helps...