Question about Nortel Lands Phones
Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?
Posted on Aug 21, 2007
for us i just found this out.
2.1 - 1:set-0:cancel
after 4 rings it goes to voicemail
this works for us.
i hope it works for others too.
turn this feature off
1.hit fwd b/na
should see the normal display then.
Posted on Jan 16, 2009
The short version of getting to your greeting is:
Feature 981 or open voicemail key
"2" for greetings
"1" for record
"1" for primary greeting
"'1" to record your greeting
at the tone record your greeting
"#" to end recording
after you record press 1 to listen 2 to retry or # to accept
press "rls" key when finished
hope that helped.
Posted on Feb 09, 2009
to change the main greeting you need to get into admin programing F983 your also going to need a 7310 or 7324 or a T7316. You have to use the buttons under the LCD screen to navigate after getting into admin press AA
Press GRTG again
and usually 1 is set for day
and 2 is set for night
press 1 then ok
Hope this helps
Posted on May 21, 2009
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