My computer does not recognize my Samsung YP-U3J QGY mp3 player when I plug it in. When I view it in Device Manager, it is listed under "USB Controllers" as "Unknown Device", with no question marks, exclamation points, or X's next to it.
Since the computer doesn't recognize the mp3 player, I can't transfer new files onto the player.
The device is recharging when I plug it in.
Also--I'm not sure if this is related--when I plug it into my USB port, its display reads "USB Connecting..." for about 10 seconds, then reads "Device Disconnected." A few times, the device has displayed "Device Connected", and when this happens the computer recognizes the player as "Portable Device." I can use WMP to transfer files to my device when this happens.
I am using Windows XP with Service Pack 2 and have WMP 11.
Anyone know how to fix this problem so that my mp3 player is recognized?
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hello sirgo to my computer> properties>hardware > device manager >universal bus driver>right click on it> update driver> then1 1.yes this time only> next2.choose advanced option>next3don't search i"ll update from........>next4.click on show campatible> next> next5. now it updated then restart you computer Then try to format your drvice sir hope this helpful or if problem stillplease type in comments
If u have problem your pc doesnt recognize your samsung YP-U3 MP3 player this is the solution-
REALLY REALLY REALLY REALLY WORKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! yes yes yes yes!!!!!!!! I solved the problem after i was really crazy of anger with samsung company, but i found this solution in one forum.Thank you
very much, anonymous Guest!!!!!
I just solved the problem after many attempts! It works for me, and i hope it works for you too~First install Windows media player 10! When I plug in my YP-U3 player, the computer says it needs to search for a driver, then i let it search it online. But it normally
won't search the driver on the internet. Then, it will give a prompt to ask if you want to find a solution or search the driver from
the PC. Choose the second option, searching from the PC. Then change the directory to C: (Which is the most crucial part).
After a while, the driver should be found and a warning message will appear. Forget about the warning, choose install the
hardware anyway, player should be recognized by then. (I have had windows media player 11(10 also works), direct X 9...etc. before installing the driver)
Here is the link that you need: http://www.samsung.com/us/support/download/supportDown.do?group=audiovideo&type=mp3players&subtype=flashmemory&model_nm=YP-U3JQPY&language=&cate_type=all&dType=D&mType=SW&vType=L&prd_ia_cd=03040200&disp_nm=YP-U3JQPY