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I assume you still can view and download the pictures from your camera to your computer.
When you have trouble charging the battery (ies) ready the following, because batteries get old and stop working. Sometimes they work for 10 years, but there are also batteries, that don't last one year.
Always be sure the battery is charged and suited for your camera.
Check contacts of the battery and in the battery compartment of your camera. Dirty or oxidised contacts can be cleaned with a dry cloth. Never use sharp tools to clean contacts or anything in or on your camera.
Always charge the battery before using it for the first time, or if you have not used it for a long period. 3 months is a very long period.
Also check if the battery door is closed correct. Most cameras do have a switch connected to the battery door. If the switch does not work correct, it could be you can't switch on your camera.
If you have a multi meter, you can check your battery. After charging the voltage should be higher (few tenths of a volt) than the voltage printed on the battery.
If the voltage is slightly lower, you know thee will be not enough left when the battery needs to deliver some power.
Rosa, I think the only thing you did was get out the batteries and tried to charge them and then jut put them back in the camera.
Only a few things could have gone wrong.
One or more cells could have died, during charging. It can happen, special with batteries that have a uneven use. Like once or twice a year the camera comes out the box and then the batteries are charged. Even when you don't use he camera, make it a habit to charge the batteries every few months.
Then it could be your batteries are still in good shape and fully charged, but you put in one or more calls the wrong way around.
Please check carefully if all the cells are inserted correct.
If nothing works, and you can't check the voltage of your batteries, try another set of batteries.
Hello mayairwin,
If you didn't use the camera/charge the battery for a year, then the battery may be dead. Li-ion batteries cannot be left to fully discharge. They must always have a slight charge in order to be recharged. Please contact us at Intova for customer service by email, [email protected] or call us at 808-837-0074. Thanks
I have the exact same problem. I was able to charge the battery twice, but both times it ran empty after 20-30 min., and now the camera is dead as a brick. Absolutely nothing happens when I try to charge or turn it on. :( Three weeks old Hero 3 Silver.
if it does not come on at all the battery may not be having contact or the AC Adaptor not
plugged in correctly.
if its Blinking red and wont charge then Battery is
defective replace the battery. Battery can also be defective if the led light never turns green during charging
well hard to answer but i suppose you use nimh batteries if now work vist your nearest service center also clean the contacts inside
little help i hope thx ake
The other battery is a small watch button battery, and is strictly to power the cameras clock to keep track of date and time of each photo. Its true that it's charged by the main battery, but this little button battery will not provide operation power for your camera. How old is the main battery? They normally only last for a couple years, and usually require replacement at that point even if only used a little.
try the battery contacts,give them a rub with sandpaper in case they are tarnished.will camera work when on the charger,if it does you may have faulty battery
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