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You likely have the lever that goes from the outside portion of the lock through the striker/bolt assembly into the inside portion rotated into an incorrect position when you insert it into the striker/bolt assembly.
With the door open, remove the interior trim (thumb turn) from the door, and using the key, turn the deadbolt to the locked position. Now re-install the thumb turn, in the locked position, and with the key removed see if you are able to unlock the deadbolt. I suspect that the tailpiece (part that sticks out of the lock cylinder and into the thumb turn) is not in the correct position.
To change the battery on the BE365, you need to remove the inside cover by removing the two screws (one above and one below the deadbolt knob). Be careful to tuck the wires inside the lock so that they will not be crimped when you put the cover back on.
Do you here a beep and see a flashing light? Usually if pressing the Schlage button unlocks the deadbolt, your installation was done improperly. The cam on the base plate must be vertical and the bolt must be correctly installed.
You will always be able to lock and unlock the deadbolt with the inside thumb knob.
You will have to remove cylinders from both sides of door, then stick a phillips screwdriver thru the bolt and push the screwdriver toward the hinge edge of the door.Might take a bit of pressure, depending on how hard its wedged into the jam, and you might break the bolt, but thats about the only way to get it out.try to determine why it got stuck before installing new one.
it sounds as though the linkage that pulls the deadbolt back has disengaged... if you undo the screws from the inside of the door and remove the manual knob there will be 2 more screws holding the key lock to the door. A thin flat bar is attached to the key lock that goes through the deadbolt and into the manual knob. This bar turns with the key, sliding the bolt on its track to lock and unlock the door. Once the lock is apart check the key in the lock to see if the bar turns when the key does. then see if there is anything that may be obstructing the deadbolt from sliding. The locks are pretty indestructible so if there is a problem it may have been from the install... perhaps the door is to wide for the lock to engage properly and the lock worked loose in the 6 months that it worked.
if you remove the screw from the deadbolt and remove the keyed parts you can see the plunger assembly. you can use a flat head screw driver and turn the plunger in. it will unlock the door and you will be able to replace the deadbolt
Make sure that the tang from the lock side actually engage the mechanism in other side of the door. If the tang is too short or not engaged the lock will not work. Also check that the two screws connecting the lock to the other side is actually tight.