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Go to the Garmin website. If you have an account, log in. If you do not have an account, then make one. The site will allow you to register your device onto your account. You can then download and install Garmin Express, which will provide you with any software and map updates. To use Garmin Express, just plug your GPS into your PC, open the program, and follow the instructions it provides.
Hi Brenda....if I knew the maker of the product I would give you
a number for Customer Service. If you have the purchase
receipt by all means take it back and ask for a refund. Good
luck.
Ask the person from whom you purchased this unit (it does NOT come locked from the factory) what the PIN is. If he/she will not provide the code, ask for a refund. You will NOT be able to use this unit without the correct PIN.
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