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are your speakers turned on? is the volume turned up on the media player? is your sound card volume turned up (check lower right "megaphone" by clicking on it.
The camcorder sound can be set to one of ten levels, with 0 being no sound at all.
Turn the camcorder on and let it boot up. Press the Mode button. Move the cursor to the bottom icon, the "hammer and screwdriver." Press the Menu button to select this icon. Now use the down arrow button to scroll down to "Volume." Now press the menu key to select this, and you can check/set your volume as you wish.
You can download the PDF manual for this and all other current Polaroid cameras at www.polaroid.com
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