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Posted on Jul 22, 2009

LAP TOP WILL NOT WORK WHEN PLUGGGED INTO DOCK. tHE POINTER FREEZES WITH THE REMOTE AND ALL FUNCTIONS TO LAPTOP USULLY FREEZE. MY 1.44 MEG FLOOOPY AND MY POINTER WILL WORKSOMETIMES WORK UT iF i UNPLUGGED THE DOCK ALL FUNCTIONS TO MY LAB TOP ARE NORMAL. hARDWARE OR SOFTWARE IS THE QUESTION OF THE DAY. I CLEANED THE PINS ON THE JACKS ON THE I/o PORTS--NO HELP. HAVE ANY IDEAS THAT IT COULD BE SOFTWARE? IF SO WHERE SHOULD I START---PLEASE DON'T SAY LIB LARROLL@YAHOO,COM (LARRY FROM TULSA)

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Anonymous

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  • Posted on Jul 22, 2009
Anonymous
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Unplug everything from the docking station, and press and hold the power button for about 15 seconds. Afterwards, plug in only the power and the monitor to the docking station and dock the laptop (make sure the laptop is turned off before docking and turn on after docking). If you still have issues it could still be hardware or software at this point. If you do not have issues, plug in one thing at a time to the docking station (mouse, keyboard, ect.) and restart the laptop each time until the problem starts again. this is how you will know if a device in the DS is causing the issue. if your monitor is vga (port on back of docking station where monitor is plugged into is blue) try plugging it directly into the laptop. also try plugging in the keyboard and mouse directly into the laptop (if they are usb) and anything else you may have plugged into the DS. This will be a better way of testing your devices. If all devices work fine, i would say that it could be more of a hardware issue with your DS.

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