Question about Apple iPod MP3 Player
My iPod photo (20gb) turns on, but I get the sad computer face and it says I should go to www.apple.com/support. I can hear the hard drive making clicking noises. Sometimes it will actually start without the sad computer face, but it still will not play any music, and the hard drive still makes a clicking noise.
I had the same problem, took it to Apple store, they suggested I trade it in for a new one. With no other options, I opened up the ipod and found that the hard drive off center. I popped it back into place and it worked like normal after that. Opening your ipod will void the warranty. Hope this helps.
Posted on Dec 14, 2007
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Posted on Jan 02, 2017
you may want to try reset your iPod:
1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center. If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Posted on Aug 07, 2010
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