Question about Microtek ScanMaker 3700 Flatbed Scanner

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Scanmaker 3700 Scanner is running (bar moves) but no light or scan to the computer screen?

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Driver ScanMaker 3700 for VISTA pls !!!!

Posted on Jan 04, 2009


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For months of non use, the bar that carries the light does not move (stuck up) when switched on.

You may need to open the scanner and re-lubricate the steel bars using a lubricant oil. It sounds like the scanner is seized.

Jan 12, 2011 | Microtek ScanMaker 3800 Flatbed Scanner

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Drivers for microtek scanmaker 3700 windoes 7 thanks

The drivers download for the windows 7 is not available online. however, you can download the drivers for win xp and can run it on win 7. Make sure that you are running the application in compatibility mode.
I am sure it will work.

Jan 07, 2011 | Microtek ScanMaker 3700 Flatbed Scanner

1 Answer

I have a Microtec ScanMaker 9800XL connected to a Mac OSX 10.5.8 When I scan I get a black screen/no image. I have turned the scanner and computer on and of and have checked the connections. I last used...

did the lamp lights? replace it if not.
if the lamp lights and the comm between pc and scanner is ok and you take black image. then there was a problem on scanner module _light receiver_.

Dec 02, 2010 | Microtek ScanMaker 9800XL Flatbed Scanner

1 Answer

Green Screen Happens when I Scan

just clean the both inner mirror and the scanning lamp of the scanner. it will star working. Remember use clean and dry cotton cloth for cleaning

Jun 17, 2009 | Microtek ScanMaker 3800 Flatbed Scanner

1 Answer

Which is right power cord

if you have the power supply it should say:
les/hitron its a 15-15.5volts 1.25/1.0 amps center of post is positive outer is negative. or call 310-687-5800 for microtek customer service for more information

Jun 21, 2008 | Microtek ScanMaker 3700 Flatbed Scanner

1 Answer


from microtex web site and ther are other site witch are froo thanks any way

Mar 02, 2008 | Microtek ScanMaker 3700 Flatbed Scanner

1 Answer

Problem to see any document on my scanner

Is the scanner not recognised or is it Not scanning?

Is the comp recognising the scanner? If not reinstall the driver. Run scandisk on the drive where the OS is installed. Try uninstall and reinstall.

Pls check if the scanner platten is moving, it could be a hardware problem.

Feb 21, 2008 | Office Equipment & Supplies

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Microtek Scanmaker 6400XL

this is due problem in scanning lamp it is worn out.

or the power supply it is getting is not normal

Nov 28, 2007 | Microtek ScanMaker 6400XL Flatbed Scanner

1 Answer


Hi Inday, Based on your post/description, there appears to be a mechanical problem with your scanner. It would seem that something is blocking the moving part of the scanner internally. Should you wish to give it a try, you have to open the scanner. Chances are you have to invert with the bottom up to access the screws. There might be 6-8 screws with plastic locking at the sides. Upon removal of the bottom plate, the interior of the scanner would be exposed. There should be practically nothing inside except for a movable bar that is held in place on one side by a guide rail and a plastic toothed belt on the other end. Near the topend would be an electronic board. Check that there is no blockage on the guide rail nor on the path of the roller or the toothed belt. Since this sound more of a mechanical problem (due to the "loud sound" that you heard), it should be visually detectable. Good luck and pls post back how things are or should you need further information. Kind regards from Batangas.

Aug 20, 2007 | Microtek scanmaker 3840

1 Answer

Mac OS x error -143

the microtek scanmaker 4900 green light won't come on. it is connect.

Jun 04, 2007 | Microtek ScanMaker 4900 Flatbed Scanner

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