I am unable to use my Kindle Fire 2 on the battery, only when plugged into the electricity. Please call me at 617-365-6722.

Try plugging in charging cord and see if device powers on while connected to mains power if so and it doesn't start off mains it's your battery. If it doesn't turn on with regular charger try another charger with same connector to be sure it is not your charger that is faulty. Failing all of this, and you are handy, you can search for battery part number on net buy one from China and install yourself. PLEASE ONLY IF YOU ARE COMPETENT DO YOU TRY FIXING ELECTRICAL PARTS YOURSELF. Alternatively it is probably easier to buy a new ereader.

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Turn Off Kindle Fire Accessibility - Love My Fire

Step 1 - Back Case

• Wedge a plastic opening tool into the lower right corner of the Kindle Fire.
• Pry the case apart and run the plastic opening tool along the perimeter of the Kindle Fire to release the clips securing the case halves to each other.
• If you are having extreme difficulty inserting the plastic opening tool, carefully use a metal spudger to undo the first clip, then switch back to the opening tool to avoid scratching your case.
  • It is helpful to pry the bottom of the Kindle Fire away (and out from the side) from the top part. Exerting too much force attempting to split the two without pulling away can cause the tabs on the inside to crack.

Step 2

• Once you have freed all the plastic clips, pull the back case off the Kindle Fire.

Step 3 - Battery

• Fit the tip of the plastic opening tool between the right battery cell and the Kindle Fire's frame.
• Lever the battery up and work the plastic opening tool down along its edge to release the glue securing it to the frame.
• step 4

• Repeat the process from the previous step to free the left battery cell.

Step 5

• Lift the back of the battery up to relieve any tension in the battery connector and simultaneously use a spudger to push the battery connector out of its socket.
• Pull the battery out of the Kindle Fire.

Kindle Fire Battery Replacement

According to eHow.com: " E-Reader Soft Reset

• 1 Open your Kindle's Menu while on the Home screen. Do so by pressing the Menu button, or the onscreen Menu icon for Kindle Paperwhite owners. Select the "Settings" option.
  
• 2 Choose "Menu" again from within the Settings menu. This displays a different menu than before.
  
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• 3 Choose the "Restart" option. Wait while your Kindle powers off and on again.
  

E-Reader Hard Reset

• 1 Charge your Kindle e-reader before performing a hard reset. Charging helps ensure your problem isn't related to the device having a low battery.
  
• 2 Hold down the Power button for 20 seconds. The screen will change after a few seconds, but continue holding the power button for the full 20 seconds before releasing.
  
• 3 Wait while your Kindle restarts.
  

E-Reader Factory Reset

• 1 Press your Kindle's Menu button. Select "Settings" from the menu.
  
• 2 Open the menu once more from within the Settings window. Select "Reset to Factory Defaults," or "Reset Device" if you're using a Paperwhite.
  
• 3 Select "Yes" in the confirmation window after reading the warning. Wait while your Kindle restarts and restores.
  

Fire Soft Reset

• 1 Hold the Power button down for three to five seconds. A Shutdown window appears.
  
• 2 Tap the "Power Off" button in the Shutdown window. Wait for the Fire to shut down completely.
  
• 3 Press the Power button to turn the device on again.
  

Fire Hard Reset

• 1 Plug your Kindle Fire in and give it time to charge before performing a hard reset. This helps ensure your issues aren't related to having a low battery.
  
• 2 Hold down the Power button for 20 seconds. The Kindle Fire will shut down.
  
• 3 Press the Power button to turn the Kindle Fire back on.
  

Fire Factory Reset

• 1 Swipe your finger down from the top of your Kindle Fire's screen, presenting the Quick Settings menu.
  
• 2 Tap the "Settings" option and select "Device."
  
• 3 Select "Reset to Factory Defaults," then tap the "Reset" button. Wait while your Kindle Fire restarts and restores.
  

Read more : http://www.ehow.com/how_6122863_reset-kindle.html

Three possibilities. 1. Battery is defective. 2. Charger is faulty. 3. Tablet's 5V socket is broken or loose.

The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt

The Kindle uses a standard 802.11b/g/n card, so the format is universal. Maybe the WiFi card is turned off? Remember, you have to make sure the Kindle is out of Airplane Mode AND the WiFi Card needs to be ON. If you can not connect to a major carrier at Starbuks, Peet's Coffee or any major coffee house then the issue has to be sometime on the Kindle is OFF. Did you install a battery saving package that may be intercepting the wireless connection? Just a few ideas.

This is usually a sign of either a failing charger or Kindle, let's try to hard reset the Kindle.
Step 1: Press and hold the power button for 60 seconds
Step 2: Plug the Kindle into the changer, press and hold the power for 30 seconds
Step 3: Let charge for 12 hours
Step 4: Turn on and use the Kindle, if it shuts down before 6 to 8 hours of use, contact Amazon for a replacement.

It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400

You may need a new power cord or it is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't charge this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
3555A2L Battery for Amazon Kindle Fire D01400